Field Service Technician: Great Coffee Needs Great Technicians

Caffeinated Coffee Repairs; Austin (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Company vehicle upon completion of培训

Medical, dental, vision benefits

401(k) with company match

Paid time off

Military friendly employer

Job summary

Caffeinated Coffee Repairs seeks a hands-on field service technician to service commercial coffee equipment across the South-Central United States. You’ll work independently, read wiring diagrams, perform electrical tests, and verify repairs in real cafe environments.

Travel is required; you’ll receive a company vehicle after training, plus benefits and career growth in a skilled trade. Candidates should be comfortable in tight spaces and lifting up to 75 lbs.

Qualifications

• Hands-on experience in home repairs, electrical work, plumbing fixtures, or similar projects.
• Comfort with using a multimeter and reading wiring diagrams.
• Strong written communication and ability to log notes clearly.

Responsibilities

• Take voltage, resistance, capacitance, and continuity readings with a multimeter.
• Read electrical and hydraulic diagrams to locate faults.
• Identify outlet types and plumbing thread sizes; build adapters when needed.
• Disassemble and reassemble components with care.
• Use parts diagrams and machine documentation to find correct part numbers.
• Write clear, professional service notes with full sentences and correct spelling.
• Log time and manage tickets through ServiceTitan.
• Explain repair findings to customers in plain language.
• Taste coffee after repair to confirm proper operation.

Skills

Handy with tools

Read wiring diagrams

Written communication

Valid driver’s license

Tools

Multimeter

Job description

The machines behind great coffee don’t fix themselves. That’s where you come in.

Some people see a broken machine and walk past it. Others crouch down, look closer, and start asking questions.

If you’re the second type — and you’re handy with tools, comfortable reading a wiring diagram, and the kind of person who figures things out before asking for help — you might be exactly who we’re looking for.

We fix commercial coffee equipment for cafes, hotels, and hospitality businesses across the South-Central United States. The work is technical, independent, and genuinely interesting. No two calls are the same.

A day in the field

Two to three service calls per day at commercial coffee accounts. Here’s what that looks like in practice:

• Taking voltage, resistance, capacitance, and continuity readings with a multimeter
• Reading electrical and hydraulic diagrams to track a fault to its source
• Identifying outlet types and plumbing thread sizes, building adapters when needed
• Carefully disassembling and reassembling components with attention to detail
• Using parts diagrams and machine documentation to find the right part numbers
• Writing clear, professional service notes — full sentences, correct spelling, no shortcuts
• Logging time and managing tickets through ServiceTitan, our digital dispatch platform
• Explaining repair findings to customers in plain, accessible language
• Tasting coffee after a repair to confirm the machine is performing correctly

You’ll need some hands–on experience going in — home repairs, electrical work, plumbing fixtures, or similar projects. A formal background isn’t required, but comfort with a multimeter is. The role involves stooping, kneeling, and working in tight spaces under counters. You’ll also need a valid driver’s license with a clean record, the ability to lift 75 lbs, proficiency with mobile devices, strong professional written communication skills, a reliable smartphone, and a secure address for parts deliveries via FedEx and UPS.

How we support you

Most field roles leave you to figure everything out alone. We work differently. A dedicated team manages your dispatch, scheduling, and back‑office administrative support. Inventory is tracked digitally and reordered automatically — though you’ll assist with parts receiving and inventory counts. Basic vehicle confidence is expected too — things like handling a flat tire or dropping the vehicle off for scheduled maintenance.

You focus on the technical work. We handle the rest. Once you complete training, you’ll receive a company vehicle and start each day from home — no office required.

Travel

This role requires travel throughout your assigned service territory. Occasional overnight and multi‑day travel may be required for emergency coverage, out‑of‑territory repairs, and technical training. Company‑approved travel expenses and accommodations are provided in accordance with company policy. Willingness to travel up to 10% of the time — including overnight assignments — is a required qualification for this position.

Compensation and benefits

• 20–25/hour based on experience and certifications
• Expected hours: 30–60 per week
• Medical, dental, and vision — eligible within 90 days
• 401(k) with company match and paid time off
• Company vehicle upon completion of training
• Career growth in a skilled, in‑demand trade
• Military friendly and equal opportunity employer