Field Service Technician - Bismark, ND Region

Ronnoco Coffee Company; North Dakota; Presencial; USD 42 000 - 56 000; Tempo integral

Resumo da oferta

Ronnoco Coffee Company is seeking a Field Service Technician to travel to customer sites, keeping coffee, beverage, and water filtration equipment at peak performance. You will install, repair, and maintain equipment while delivering exceptional service.

Applicants should have mechanical and electrical know-how, be capable of diagnosing and replacing parts, and handle up to 70 lbs. This role requires problem-solving, strong communication, and a team-first attitude.

Qualificações

• Mechanical and electrical know-how essential for diagnosing and repairing equipment.
• High school diploma or equivalent required; valid driver’s license preferred.
• Ability to diagnose, repair, and replace parts on beverage equipment.

Responsabilidades

• Deliver top-notch customer service during every visit.
• Install, maintain, repair, and remove brewing, grinding, and filtration equipment.
• Perform preventative maintenance to avoid breakdowns.
• Troubleshoot issues and identify repair trends early.
• Manage spare parts inventory and order needed items.
• Use a handheld device to log service calls and notes.
• Assist in water filtration prep to meet demand.
• Collaborate with manager and teammates to keep operations smooth.

Conhecimentos

Mechanical know-how

Electrical know-how

Diagnostics

Repair & replacement

Customer service

Team player

Tech-savvy

Safety-minded

Formação académica

High School Diploma or Equivalent

Ferramentas

Multimeter

Circuitry knowledge

Handheld device

Descrição da oferta de emprego

Got Technical Skills? Like Coffee? Let's Brew Something Great Together!

Field Service Technician - Bismark, ND Region

On the Road | Hands-On | Customer-Focused

Do you love solving problems, working with your hands, and keeping the coffee flowing? Are you the kind of person who gets way too much satisfaction from fixing something that's broken or installing something new? If so, we've got the perfect blend for you.

Ronnoco coffee & beverage company is more than just great drinks-we're about great experiences. And that starts with you, our next Field Service Technician!

What You'll Be Brewing Up Each Day

As a Field Service Technician, you'll be our everyday hero-traveling to customer locations to keep coffee, cold beverage, and water filtration equipment running at peak performance. Your mission, should you choose to accept it:

• Deliver top-notch customer service with every visit
• Install, maintain, repair, and remove brewing equipment, grinders, and filtration units
• Perform preventative maintenance (because the best breakdown is the one that never happens!)
• Troubleshoot issues like a pro and spot repair trends before they become big problems
• Manage spare parts inventory and order what you need to stay ready
• Use a company handheld device to accept service calls and log notes
• Prep water filtration units to keep up with sales demand
• Partner with your manager and teammates to keep everything running smoothly

What Makes You a Great Fit

You don't need a cape-just the right skills and attitude:

• High school diploma or equivalent
• Mechanical and electrical know-how (multi-meters and circuitry don't scare you)
• Ability to diagnose, repair, and replace equipment parts
• Comfortable lifting up to 70 lbs, climbing ladders, bending, standing, and moving throughout the day
• Strong problem-solving, communication, and customer service skills
• Tech-friendly (smartphones are part of the toolkit)
• A positive, team-first attitude with integrity and professionalism

The Schedule Scoop

• Five-day work week
• Some on-call nights, weekends, or holidays may pop up
• Occasional travel depending on territory needs

A Few Must-Haves

• Safe driving record and obedience to traffic laws
• Willingness to complete pre-employment testing (DOT exam and drug screen)

Why You'll Love It Here

You’ll be part of a team that values quality, teamwork, and great coffee. We trust our technicians, support their growth, and appreciate the vital role they play in delighting customers every day.

Ready to keep the coffee flowing and the equipment humming?

Post Offer Background Check, Physical, Drug Screen Required, and MVR Check