Field Service Technician: Water Treatment & Disinfection

Nalco Water, An Ecolab Company; Lexington (KY); On-site; USD 42,000 - 65,000; Full time

Job summary

Nalco Water, an Ecolab company, is seeking a Field Service Representative to perform hands-on service in the field, delivering solutions for water treatment and disinfection across diverse industries. You will work independently at customer sites, building trusted relationships while protecting resources and improving operations.

Join a purpose-driven team that supports cooling tower cleaning, routine chemistry testing, data logging, and inventory management to ensure system reliability and

Responsibilities

• Deliver expert service and support for cooling tower cleaning and water disinfection
• Provide technical support and elevate complex challenges as needed
• Build strong relationships with customers and promote best practices
• Ensure full compliance with safety policies and procedures
• Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required

Job description

Nalco Water, an Ecolab company, is seeking a Field Service Representative to perform hands-on service in the field, delivering solutions for water treatment and disinfection across diverse industries. You will work independently at customer sites, building trusted relationships while protecting resources and improving operations.

Join a purpose-driven team that supports cooling tower cleaning, routine chemistry testing, data logging, and inventory management to ensure system reliability and