Field Service Technician, Water Treatment & Disinfection

ECOLAB; Idle Hour (KY); On-site; USD 53,000 - 88,000; Full time

Benefits offered by this job

Benefits package

Stock purchase plan

Paid parental leave

Discounted childcare resources

401K matching

Job summary

Ecolab in Lexington, KY is hiring a Field Service Representative to service cooling towers and water disinfection systems across manufacturing sites. Expect up to 25% overnight travel within a 100‑mile radius.

You will work independently in the field, build trusted customer relationships, perform routine chemistry tests, log and report data, maintain product inventories, and provide technical support to Sales in strategic accounts to ensure plan adherence and safety.

Qualifications

• High school diploma or equivalent.
• 3 years of experience in water treatment or an industrial environment.
• Valid driver's license with no restrictions.
• No immigration sponsorship available for this position.

Responsibilities

• Deliver expert service and support for cooling tower cleaning and water disinfection
• Provide technical support and escalate complex challenges as needed
• Build strong relationships with customers and promote best practices
• Ensure full compliance with safety policies and procedures
• Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed-upon customer system assurance plans
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required

Skills

Hands-on

Customer-first mindset

Mechanical aptitude

Independent worker

Education

High school diploma or equivalent

Driver's license

Tools

Microsoft Office

Job description

Ecolab in Lexington, KY is hiring a Field Service Representative to service cooling towers and water disinfection systems across manufacturing sites. Expect up to 25% overnight travel within a 100‑mile radius.

You will work independently in the field, build trusted customer relationships, perform routine chemistry tests, log and report data, maintain product inventories, and provide technical support to Sales in strategic accounts to ensure plan adherence and safety.