Mobile Field Service Tech: Vending & Refrigeration

PepsiCo; Massillon (OH); On-site; USD 30,000 - 41,000; Full time

Job summary

PepsiCo PBNA seeks a skilled technician to install, set up, repair and maintain vending, cooling and fountain equipment at customer sites. You will diagnose problems, perform maintenance, and ensure reliable operation of dispensing units.

The role involves travel to various locations, handling equipment connections, and ensuring safety and efficiency in service calls. Strong mechanical, electrical, and customer-service skills are essential for success.

Qualifications

• Pass DOT Physical and DOT Road-test (if required)
• Adhere to DOT Regulations
• Senior technician requires refrigeration certification
• Must be able to pass refrigeration certification Type I/Type II practices (if applicable)
• Ability to communicate effectively in English if CDL required
• 18 years or older

Responsibilities

• Repair and perform preventative maintenance on marketing equipment
• Unload and reload with products as necessary
• Educate customers on basic equipment repair and upkeep procedures
• Install equipment by making holes and route lines to connect products to dispensing unit, connecting water and gas supply and finding drains for units with ice
• Prioritize and schedule service and PM calls to meet customer service windows
• Drive to location, evaluate situation and perform necessary work
• Collect accurate and complete equipment and customer information
• Remove old parts and replace with new parts
• Maintain parts inventory on service truck
• Establish positive relationship with contacts at service calls
• After each call, complete paperwork on job and call in paperwork every two hours
• Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.)
• Regular, reliable, predictable attendance

Skills

Mechanical aptitude

Electrical knowledge

Plumbing skills

Customer service

Diagnosing issues

Equipment installation

Tools

Vacuum and hand tools

Refrigeration equipment

HVAC components

Job description

PepsiCo PBNA seeks a skilled technician to install, set up, repair and maintain vending, cooling and fountain equipment at customer sites. You will diagnose problems, perform maintenance, and ensure reliable operation of dispensing units.

The role involves travel to various locations, handling equipment connections, and ensuring safety and efficiency in service calls. Strong mechanical, electrical, and customer-service skills are essential for success.