Field Service Technician - Upper Peninsula

NCR Corporation; Iron Mountain (MI); On-site; USD 51,577,000 - 57,308,000; Full time

Benefits offered by this job

7 paid holidays

6 paid floating holidays

Paid vacation up to 80 hours firstyear

401K retirement plan

Company vehicle

Job summary

NCR Voyix is seeking a Field Service Technician to perform installations, maintenance, and service calls across the Upper Peninsula (Marquette, Iron Mountain, Houghton). You’ll service electromechanical equipment, manage preventive maintenance, and travel within the territory to support major retail customers.

The role requires a valid U.S. driver’s license, 18+ years of age, and flexibility for rotating shifts. Benefits include holidays, vacation, 401K, and immediate medical coverage.

Qualifications

• Local candidate in the specified geographic area.
• Authorized to work in the U.S.
• 18+ years old.
• Valid driver’s license with acceptable driving record.
• Basic PC and electronic skills; hardware familiarity.
• Willing to travel extensively.
• Rotating weekend and shift schedule.
• Lift up to 75 lbs unassisted (150 lbs with assistance).

Responsibilities

• Perform customer installations, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment, including self-checkout systems, within an assigned territory.
• Conduct maintenance, repairs, preventive maintenance, and system overhauls.

Skills

Mechanical aptitude

Problem solving

Communication

Education

High school diploma or equivalent

Tools

Automotive tools

Basic IT skills

Job description

About NCR VOYIXNCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.Job Title: Field Service TechnicianLocation: Upper Peninsula, MI (Marquette, Iron Mountain, Houghton)POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:Position SummaryAre you a Field Technician? Field Engineer? Service Technician? Or do you want to start a career in this field? Are you tech savvy with a good mechanical aptitude and feel your skills are transferrable? Can you help us to provide best in class service? Do you want to work with some of the largest retail customers in the industry?Pay and Benefits:Hourly Pay Range: $18 to $20, depending on location and experience levelsOvertime available at time and a halfBenefits:7 paid holidays and 6 paid floating holidaysPaid vacation – up to 80 hours in your first year401K savings and retirement planCompany-provided, business-use-only vehicleMedical insurance available immediatelyNCR Voyix Field Services creates value by delivering solutions that build long-term customer relationships. As a first line of response, you will communicate openly and effectively to identify and resolve issues—often before they arise—using training provided by NCR Voyix to deliver the right solution at the right time.Our virtual and hands-on training enables rapid learning and real impact. NCR Voyix is committed to developing its people through a strong learning community supported by dedicated teachers, mentors, and coaches who collaborate across territories.NCR Voyix is dedicated to fostering a diverse and inclusive workplace where employees feel valued and empowered. This role helps keep global commerce running and proudly represents the NCR Voyix brand.Utilize your skills to:Perform customer installations, maintenance, and service calls promptly and effectivelyService electromechanical equipment, including self-checkout systems, within an assigned territoryConduct maintenance, repairs, preventive maintenance, and system overhaulsBasic Qualifications to qualify:Local candidate to specific geographic areaAuthorized to work in the U.S.At least 18 years of ageHave a valid driver’s license and driving record that satisfies NCR fleet requirementsPC skills, basic electronic skills, and some specific hardware and operating system familiarityAbility to perform essential functions of the job with or without a reasonable accommodationProlonged travel with driving several hours per dayRotating and weekend shiftsFlexible shift work – rotating shifts within set teams, including morning, afternoon, and evening start times, with some holidaysCarrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, and up to 150 lbs. with assistanceBending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying sizePreferred Qualifications (not required, but nice to have):Familiarity with large servers, mainframe computers, and imaging softwareA+ Certification, CompTIA, N+ CertificationOne or more years of related experienceOffers of employment are conditional upon passage of screening criteria applicable to the jobEEO StatementIntegrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.Statement to Third Party AgenciesTo ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”