Field Service Technician - STL

Engineered Corrosion Solutions Llc; Maryland Heights (MO); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Engineered Corrosion Solutions Llc is seeking a Field Service Technician to perform equipment start-ups, preventive maintenance, troubleshooting, and repairs. You will also support customers remotely and ensure issues are resolved quickly and effectively.

The role requires strong problem solving, independence, and customer trust. Travel is heavy (75-80%), with weekly field work and on-call rotations, and includes an annual incentive opportunity.

Qualifications

• High school diploma or equivalent required.
• Strong organization and attention to detail.

Responsibilities

• Perform preventive maintenance on equipment.
• Diagnose issues and complete repairs including root cause analysis.
• Complete equipment start-ups and commissioning work.
• Perform warranty and standard repair work.
• Communicate repair needs clearly with customers and the Customer Support Manager.
• Provide troubleshooting support onsite, by phone, and by email.
• Log service activities in Salesforce.
• Track time and expenses daily.
• Maintain accurate parts inventory and track parts usage.
• Participate in training to build skills and product knowledge.
• Support customer training both virtually and in person.
• Participate in an on-call rotation every 4 to 6 weeks.
• Travel is required about 75 to 80 percent of the time.

Skills

Field service operations

Preventive maintenance

Troubleshooting

Customer service

Communication

Reading drawings/schematics

Mechanical and electrical aptitude

Education

High school diploma or equivalent

Tools

Salesforce

Job description

Field Service TechnicianLocation: Maryland Heights, MOCompensation: $31.25 per hour ($65,000 annualized) plus 10% annual incentive opportunity. This is a non-exempt position and pay is subject to overtime based on hours worked.About the RoleWe are looking for a Field Service Technician to support customers through equipment start-ups, preventive maintenance, troubleshooting, and repair work. You will also support customers virtually and help ensure issues are resolved quickly and effectively.This role is a strong fit for someone who enjoys solving problems, working independently, and building trust with customers. You will work closely with customers and the Customer Support Manager to complete field service work safely, accurately, and on time while delivering a strong service experience.What You’ll DoField ServicePerform preventive maintenance on equipmentDiagnose issues and complete repairs including root cause analysisComplete equipment start-ups and commissioning workPerform warranty and standard repair workCustomer SupportCommunicate repair needs clearly with customers and the Customer Support ManagerProvide troubleshooting support onsite, by phone, and by emailMaintain a clean and organized job siteDocumentation and SystemsComplete required service documentation in a timely way using a laptop, phone, or tabletLog service activities in SalesforceTrack time and expenses dailyMaintain accurate parts inventory and track parts usageTeam and DevelopmentParticipate in training to build skills and product knowledgeSupport customer training both virtually and in personParticipate in an on-call rotation every 4 to 6 weeksTravelTravel is required about 75 to 80 percent of the timeTravel is typically scheduled during the weekInternational travel may be required based on business needsWork EnvironmentSchedule is Monday to Friday with infrequent weekend work.Work includes time in the field, regular driving, and time in the office supporting customers virtually when not traveling.This role requires use of a laptop for documentation and the ability to travel with tools and equipment.What We’re Looking ForRequired QualificationsHigh school diploma or equivalent requiredStrong organization and attention to detailAbility to work independently with limited supervisionStrong customer service and communication skillsMechanical and electrical aptitudeAbility to read and troubleshoot using mechanical drawings and wiring schematicsKnowledge of A and D electrical systems and diagnostic toolsAbility to track work, parts, and time accuratelyValid driver’s license and clean driving recordPreferredTechnical training or military experiencePhysical RequirementsAbility to lift up to 50 pounds as neededAbility to travel with tools and luggage over 50 poundsWhy Join UsWork in a hands-on role that makes a direct impact for customersJoin a team that values service, problem solving, and reliabilityBuild your skills through training and field experienceEqual Opportunity EmployerEngineered Corrosion Solutions is an equal opportunity employer. We welcome applicants from all backgrounds and provide reasonable accommodations throughout the hiring process.