Field Service Technician - Sterilizer Cleaning & Maintenance

Torrey Holistics; Manchester (NH); On-site; USD 70,000 - 90,000; Full time

Job summary

The Specialty Services Technician at STERIS in Manchester, NH will serve as a trusted advisor, performing on-site cleaning and basic maintenance of complex sterilizer equipment in a high-stress healthcare setting.

You'll travel frequently (50-70% overnight) within NH/VT/ME/MA/CT, coordinate with customers and scheduling, and maintain safety protocols while documenting service activities using company devices.

Qualifications

• High School Diploma or GED.
• 3 years of work experience, at least 1 year of which must be technical or service-related work (sterile processing, professional cleaning, mechanical, electrical, plumbing, HVAC, construction, automotive etc.)
• Associates degree, or related certifications or military experience, may be considered towards minimum years of work experience.
• Valid driver’s license.
• Ability to work flexible hours (mostly outside “normal business hours,” including overtime and weekends), with up to 50% travel overnight.

Responsibilities

• Accountable for customer satisfaction as a first point of contact and pro-active communication.
• Perform sterilizer cleaning and basic maintenance on equipment, including chemical management and safe handling of substances.
• Plan efficient service routes with Scheduling Team, Supervisor, and Customers within the assigned territory.
• Troubleshoot and consult proper contacts for observed issues with equipment and systems components.
• Document and report service activities using company devices and systems.

Skills

Customer Service

Mechanical Troubleshooting

Electrical Troubleshooting

Industrial Cleaning Equipment

Field Service Readiness

Problem Solving

Education

Associate degree

Military experience or certifications

Tools

Smartphone

Laptop

Job description

The Specialty Services Technician at STERIS in Manchester, NH will serve as a trusted advisor, performing on-site cleaning and basic maintenance of complex sterilizer equipment in a high-stress healthcare setting.

You'll travel frequently (50-70% overnight) within NH/VT/ME/MA/CT, coordinate with customers and scheduling, and maintain safety protocols while documenting service activities using company devices.