Field Service Technician – Sterilization Devices

SHP Steriltechnik AG; Köln, Bonn; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Modern company car

Flexible scheduling

Opportunities for training and advancement

Coverage of travel costs

Job summary

A specialized technology company is seeking a field service technician to set up, commission, and maintain sterilization devices. The role involves on-site customer training and support. Ideal candidates will have a technical background, field service experience, and the ability to work independently. Competitive compensation and benefits, including a modern company car and comprehensive onboarding, are provided.

Qualifications

• Completed training as a mechatronics technician, electrician, or electronics technician.
• Experience in field service is preferred.
• Possession of a Class B or Class 3 driver’s license.

Responsibilities

• Setup, commissioning, and training of devices on-site.
• Perform maintenance and repairs.
• Act as point of contact for customers.

Skills

Field service experience

PC skills (Microsoft Office)

Teamwork

Independent working

Willingness to travel

Education

Training as mechatronics technician, electrician, or electronics technician

Tools

Field service tools

Smartphone

Laptop/tablet

Job description

To strengthen our service team, we are looking for a

for our sterilisation equipment in the Cologne/Bonn region.

• Setup, commissioning, and training of the devices on-site at the customer's location
• Performing maintenance and repairs
• Acting as a point of contact for customers regarding issues and inquiries
• Testing sterilization devices in accordance with the BetrSichV (German Operational Safety Regulation)
• Conducting validations/qualifications/calibrations (IQ/OQ/PQ)
• Serving as the direct contact person for the customer
• Conducting electrical tests according to DGUV V3 (German Social Accident Insurance Regulation)
• Optimizing or adjusting devices to meet specific customer requirements

Your profile:

• You have completed training as a mechatronics technician, electrician, electronics technician, or similar
• Ideally, you already have experience in field service
• You hold a Class B or Class 3 driver’s license
• You have good general PC skills (Microsoft Office)
• You are able to work both independently and as part of a team
• You are willing to travel
• If you feel unsure about these tasks, talk to us

You will receive:

• An interesting and varied role in the field
• An engaging work environment in a rapidly growing, future-oriented market
• Flat hierarchies in a family-like atmosphere; you are not just a number in our company
• Comprehensive onboarding both in production (Haldensleben, Saxony-Anhalt) and at the customer's location
• Flexibility, as you schedule your own customer appointments
• Automatic spare parts supply
• Competitive compensation
• A modern, neutral company car with high specifications and private use
• Fully equipped, professional toolset
• Smartphone, laptop/tablet, work shirts, and much more
• A modern and contemporary system for order processing
• Opportunities for training, further education, and advancement
• Regular company events and training sessions
• Coverage of travel costs (full meal allowances, tax-free by the employer) and advance payment for hotel stays
• Full support from colleagues in both field and office services