Field Service Technician - State of Indiana

100000 Motorola Solutions, Inc.; Indianapolis (IN); Presencial; USD 60.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Incentive bonus

Medical benefits

Dental benefits

Vision benefits

401K with company match

Paid holidays

Paid time off

Employee stock purchase plan

Parental leave

Descripción de la vacante

Motorola Solutions Inc in Indiana seeks a field service professional to optimize, maintain, test, and document mission-critical networks. You will install, configure, and troubleshoot wired/wireless LAN/WAN components, including routers, switches, firewalls, and cabling, while maintaining server hardware and software.

Applicants should have 2+ years working with Motorola ASTRO/P25 systems, IP networking, and tools like Juniper and Aruba devices.

Formación

• 2+ years with Motorola Base Stations (Quantar/STR/GTR) and Gold Elite.
• Experience with IP networks, including configuring Juniper routers and Aruba switches.
• Knowledge of P25, LMR, SmartZone/SmartNet environments.
• Associate's Degree in IT or Electronics, or 3–4 years field experience.
• Certifications like CCNA, Network+ or NRS1 are valued.

Responsabilidades

• Manage optimization, maintenance, testing, and documentation of mission critical networks.
• Install, configure, and maintain network components (routers, switches, firewalls, cabling).
• Maintain server hardware, operating systems, and software; troubleshoot issues.
• Provide technical support for custom mission critical systems and products; perform advanced troubleshooting.

Conocimientos

Motorola Base Stations

Networking & IT systems

P25 LMR SmartNet

Juniper Routers Aruba Switches

CCNA Network+ knowledge

Educación

Associate's Degree in IT or Electronics

Herramientas

Juniper Routers

Aruba Switches

Nokia LTE

Descripción del empleo

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

As a global leader in professional mobile communications, Motorola Solutions boasts a rich history of technological breakthroughs and an extensive network of installed systems worldwide. Our primary focus is delivering mission-critical digital mobile communication systems for public safety and government clients. The Indiana Field Service Organization is responsible for installing and maintaining P25 ASTRO radio systems for the State of Indiana. We provide comprehensive on-site maintenance, direct labor for installations, and system optimization.

Job Description

Manage the optimization, maintenance, testing, and documentation of sophisticated mission critical communication networks. Utilize deep expertise in wired/wireless systems (LAN/WAN) to install, configure, and maintain network components like routers, switches, firewalls, and cabling. Maintain server hardware, operating systems, and software, resolving any application or system issues through effective troubleshooting. Offering technical support for custom mission critical systems and products. This involves advanced troubleshooting of software-based electronics, setting up communication infrastructure, and optimizing the performance of RF and Broadband architectures, including legacy analog and modern digital P25 data systems. Submit weekly status reports detailing completed tasks and milestones.

Candidate Requirements

Technical Expertise: 2+ years of experience with Motorola Base Stations (Quantar, STR, GTR) and Gold Elite, AXS Consoles, MCC7500.

IP network configuration and T1 circuits is required, Motorola ASTRO Digital, Conventional, MCC Consoles, and SmartNet systems.

Proven experience in P25, LMR, SmartZone, and Smartnet environments is necessary, specifically regarding ASTRO systems, radios, and RF infrastructure.

Capable of configuring Juniper Routers and Aruba Switches, with a preferred background in Nokia LTE or Private LTE systems.

Systems & Infrastructure Knowledge: A preference exists for individuals with a working knowledge of Motorola Trunked or Conventional ASTRO equipment, as well as Smartnet and SmartZone systems.

Diagnostic & Testing Skills: Proficiency with digital RF power meters, TIMS, T1 and Ethernet test sets, and system analyzers is essential.

Certifications & Education: An Associate's Degree in IT or Electronics, or a minimum of 3 to 4 years of field experience. Professional certifications like CCNA, Network+, or NRS1 are highly valued.

General Skills: Proficiency in Microsoft Office, Google Suite, and Motorola programming software, combined with excellent communication skills and a professional demeanor.

Compliance: Must hold a clean, valid driver's license.

Travel Requirements: The successful candidate for this Indiana based position must either live in the local area of the coverage area or be prepared to relocate/commute to the Public Safety customers location. #LI-CC1 This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Target Base Salary Range

$60,000 - $80,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

2+ years of experience in one of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking Equipment, IP Networking, Solutions Architecture, ASTRO 25, P25, WAVE VoIP, or Military experience. Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s)

Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world.

If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Motorola Solutions Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Learn more at www.motorolasolutions.com.