Field Service Technician - Security & Telecom (Growth & Training)

Alliance-Industries; Marietta (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

Aardvark Communications & Security in Marietta, OH, seeks an Intermediate Service Technician to install, configure, maintain and troubleshoot security, telecommunications and network systems on-site. You will deliver excellent customer service while wiring security panels, CCTV, access control, and IP devices.

You'll program devices, set up Total Connect 2.0, and train users. Candidates should have 2–4 years in the field, basic IP networking, strong troubleshooting, and a license pathway toward

Qualifications

• 2-4 years of hands-on experience in telecommunications, low-voltage, or security systems.
• Basic understanding of IP networking, including IPv4 addressing and subnets.
• Strong troubleshooting and customer service skills.
• Progress toward state low-voltage or fire licensing preferred.

Responsibilities

• Install and wire commercial and residential security panels, CCTV cameras, and access control systems.
• Program and configure IP devices, wireless GSM modules, access points, and network switches.
• Set up customer mobile integration applications such as Total Connect 2.0.
• Provide end-user training and system orientation.
• Diagnose and repair common system issues, including ground faults, backup battery failures, and camera system interruptions.
• Ensure all work meets company quality and safety standards.

Skills

Telecommunications experience

Low-voltage security systems

Customer service

Troubleshooting

Education

Progress toward state low-voltage or fire licensing

Tools

Total Connect 2.0

IP networking basics

Job description

Aardvark Communications & Security in Marietta, OH, seeks an Intermediate Service Technician to install, configure, maintain and troubleshoot security, telecommunications and network systems on-site. You will deliver excellent customer service while wiring security panels, CCTV, access control, and IP devices.

You'll program devices, set up Total Connect 2.0, and train users. Candidates should have 2–4 years in the field, basic IP networking, strong troubleshooting, and a license pathway toward