Field Service Technician: Install, Repair & Support

Intralot, Inc.; Salem (NH); In loco; USD 45.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental & Vision Insurance

6% 401k Match

Paid Holidays & Vacation

Paid Sick, Short/Long Term Disability

Employee Assistance Program

Maternity/Paternity Leave

Discount Programs

Company Truck

Descrizione del lavoro

Bally's Intralot, Inc. is seeking a Field Service Technician to install, service, and support satellite dishes, POS terminals, and related equipment.

You will analyze performance data, diagnose hardware/software issues, and provide on-site technical support to customers with a focus on reliability and customer satisfaction. The role requires a valid driver's license with a clean record and flexibility to work rotating shifts, weekends, and holidays as needed.

Competenze

• Knowledge of commercial communication and telecommunication systems.
• Operation of telecommunication test equipment skills.
• Ability to analyze, prioritize and efficiently resolve technical problems.
• Ability to prioritize, organize and manage projects to completion.
• Ability to lift/carry up to 80 pounds occasionally.
• Ability to use basic cable installation tools and hand tools and perform jobs from high places including use of ladder.
• Effective writing, communication, mechanical, and computer skills.
• Willing to work alternating rotating shifts including weekends and holidays.

Mansioni

• Deliver, install, and maintain satellite dishes and related equipment, retailer POS terminals and supplies.
• Analyze and evaluate traffic and performance data.
• Diagnose and repair hardware, software, and system issues.
• Provide technical support to customers.
• Use power and hand tools for installation and maintenance of satellite terminals and antenna systems.
• Service satellites on rooftop installations.
• Maintain accurate records of installations, services and repairs.
• Report technical status of system with accuracy and completeness.
• Maintain a safe work environment and follow safety policies.

Conoscenze

Telecom systems

Telecom test equipment

Problem solving

Project management

Written & verbal communication

Flexible schedule

Physical ability

Formazione

High school diploma or equivalent

2-5 years experience with commercial communication systems or electronics

Must have at least 3 years driving experience

Descrizione del lavoro

Bally's Intralot, Inc. is seeking a Field Service Technician to install, service, and support satellite dishes, POS terminals, and related equipment.

You will analyze performance data, diagnose hardware/software issues, and provide on-site technical support to customers with a focus on reliability and customer satisfaction. The role requires a valid driver's license with a clean record and flexibility to work rotating shifts, weekends, and holidays as needed.