Field Service Technician - Santa Rosa, CA

SteelcoBelimed; Santa Rosa (CA); À distance; USD 55 000 - 90 000; Plein temps

Avantages offerts par ce poste

medical insurance

dental insurance

vision insurance

life insurance

disability insurance

401(k) with a company match

paid time off

paid training

company assigned fleet vehicle

monthly car allowance

Résumé du poste

SteelcoBelimed AG in the United States is seeking a Field Service Technician to travel to hospital sites to install, service, and maintain SteelcoBelimed products, delivering high-quality customer service. The role involves diagnosing issues, calibrating instruments, and performing installations and repairs across a 2-4 hour driving radius around Santa Rosa.

The candidate should have 3+ years of industrial electrical experience, strong troubleshooting skills, and willingness to travel, including

Qualifications

• High school diploma or equivalent.
• 3+ years of experience with industrial electrical single and 3-phase wiring and controls.
• Experience troubleshooting water and pneumatic process controls.
• Experience using diagnostic test equipment, volt-ohm meters, amp probes and precision temperature and pressure calibration equipment.
• Ability to read and red-line P&ID and electrical schematics.
• Moderate technical aptitude; general computer skills with the ability to communicate effectively via e-mail.
• Ability to lift at least fifty pounds unassisted.
• Ability to climb over and crawl under equipment.
• Ability to travel extensively with little notice prior to travel.
• Must have a valid driver’s license and acceptable driving record.
• Ability to work nights, weekends and holidays as business need dictates.
• Ability to maintain compliance of all credentialing requirements in order to access customer sites.

Responsabilités

• Troubleshoot and diagnose equipment malfunctions using test instruments
• Measure and adjust digital and analog instrumentation using calibration equipment
• Install, modify and repair SteelcoBelimed and/or 3rd party equipment
• Manage customer base effectively; prioritizing customer needs and balancing preventive maintenance (PM) workload with daily repairs
• Demonstrate correct usage and application of equipment to customers
• Conduct product in-service trainings as required
• Complete service reports, timesheets, expense reports and parts lists in a timely and accurate manner
• Maintain an organized work vehicle with necessary tools, manuals and parts required to provide efficient repairs and installations
• Monitor customer chemical orders, contract sales and renewals
• Promote and maintain good customer relations through high standards of professionalism, ethical behavior, maturity and good judgment

Connaissances

Industrial electrical wiring

3-phase wiring

Troubleshooting with test equipment

P&ID reading

Calibration instrumentation

Customer service

Effective communication via email

Driving

Manual dexterity

Travel readiness

Formation

High school diploma or equivalent

Outils

Diagnostic test equipment

Volt-Ohm meters

Calibration equipment

Description du poste

Your responsibilities

As a Field Service Technician, you will travel to hospital sites to complete the installation, service, and maintenance of SteelcoBelimed products while providing excellent service to customers.

This could be a great fit if you possess strong mechanical aptitude and excellent customer service skills! You may have experience as a/an: Automotive Repair Mechanic, Diesel Mechanic, HVAC Technician, Car Wash Mechanic, Machinist’s Mate, Boiler Technician, Generator Technician, Forklift Technician, Appliance or Equipment Repair Technician, etc.

Training

90 days of on-the-job training in your region and 3-4 weeks of classroom training in your first year at our Charleston, SC headquarters.

This is a remote, home-based position traveling around the Santa Rosa area and covering within a 2-4 hour driving radius. Additional travel, including some overnights, during the first 90 days may be necessary for training purposes.

• Troubleshoot and diagnose equipment malfunctions using test instruments
• Measure and adjust digital and analog instrumentation using calibration equipment
• Install, modify and repair SteelcoBelimed and/or 3rd party equipment
• Manage customer base effectively; prioritizing customer needs and balancing preventive maintenance (PM) workload with daily repairs
• Demonstrate correct usage and application of equipment to customers
• Conduct product in-service trainings as required
• Complete service reports, timesheets, expense reports and parts lists in a timely and accurate manner
• Maintain an organized work vehicle with necessary tools, manuals and parts required to provide efficient repairs and installations
• Monitor customer chemical orders, contract sales and renewals
• Promote and maintain good customer relations through high standards of professionalism, ethical behavior, maturity and good judgment

Your profile

• High school diploma or equivalent
• 3+ years of experience with industrial electrical single and 3-phase wiring and controls
• Experience troubleshooting water and pneumatic process controls
• Experience using diagnostic test equipment, volt-ohm meters, amp probes and precision temperature and pressure calibration equipment
• Ability to perform piping of copper, brass and stainless steel piping
• Ability to read and red-line P&ID and electrical schematics
• Moderate technical aptitude; general computer skills with the ability to communicate effectively via e-mail
• Ability to lift at least fifty pounds unassisted
• Ability to climb over and crawl under equipment
• Ability to travel extensively with little notice prior to travel
• Must have a valid driver’s license and acceptable driving record
• Ability to work nights, weekends and holidays as business need dictates
• Ability to maintain compliance of all credentialing requirements in order to access customer sites

Our offer

As a full-time team member, you will be eligible for our excellent benefits package.

• medical insurance
• dental insurance
• vision insurance
• life insurance
• disability insurance
• 401(k) with a company match
• paid time off
• paid training
• company assigned fleet vehicle
• monthly car allowance

Join our team and take your career further.