Field Service Technician San Diego, CA (Escondido)

Bear Communications Inc; Escondido (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Holidays

Paid Time Off

401k Matching

Company Vehicle

Tuition Reimbursement

Employee Referral Bonus

Job summary

BearCom is seeking a Field Service Technician I in Escondido, CA to install and support wireless communications systems. Technicians are central to service locations, delivering expert solutions and top-notch customer service.

The role involves programming codeplugs, basic mobile installations, and troubleshooting radios and related equipment, with potential regional travel and on-call duties.

Qualifications

• 3+ years of Service Technician experience in diagnosing, repairing, programming, and installing Motorola, Kenwood, ICOM, Vertex equipment in the 2-way radio field.
• Extensive knowledge of 2-way radio theory and RF propagation across frequency bands.
• Ability to interpret schematics and diagrams; security clearances may be preferred.

Responsibilities

• Create basic programming codeplugs (less than 12 channels) and perform basic mobile installations (radio, antenna, modem, DC-DC converters).
• Troubleshoot and repair defective two-way radios and other wireless equipment.
• Occasional regional or overnight travel and on-call hours may be required.

Skills

Field service

Troubleshooting

Radio systems

Customer service

MS Office

Education

Associate degree in Electronics Technology

R56 Certified Installer

Astro 25 / MotoTRBO certifications

Tools

Watt meters

Spectrum analyzers

TDRs/FDRs

NIC programming

Job description

About BearCom:Largest Distributor of Wireless Voice, Data, and Video Solutions in North America40+ Years Industry-Leading ExperiencePartnerships with Motorola, JVC Kenwood, Avigilon, +More75+ Branches Across North AmericaBearCom employs a wide range of installation and technical team members and will provide extensive on-the-job training. If interested in BearCom, please apply.Job Description:As a Field Service Technician I with BearCom, you will be involved in the installation and support of wireless communications systems.Our Technicians are the heart of every service location, and we rely on their expertise in the delivery of the best service and solutions for our customers. The ideal candidate will provide exceptional customer service and possess the technical ability to create imaginative solutions that meet and exceed the most challenging customer needs.Create Basic Programming Codeplugs (less than 12 channels)Basic Mobile Installations (Radio, Antenna, Modem, DC-DC Converters)Troubleshoot and Repair Defective Two-Way Radios and Other Wireless Equipment (Radio, Power Supply, Antenna, Etc.)Some Regional and/or Overnight Travel and On-Call Hours May Be RequiredPreferred Qualifications:Basic Electronics Background (12V and/or Low-Voltage System)RF/Telecommunications/Networking Experience a PlusProficient in MS Office Suite (Outlook, Word, Excel)Must Have Valid Driver’s LicenseDrug Screenings, Motor Vehicle Record, and Background Checks Part of the Hiring ProcessBenefits:BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training, and covers all fees associated with most professional certifications.You’ll also receive:Highly Competitive CompensationMedical, Dental, and Vision InsuranceCompany-Paid Life, Short/Long-Term Disability InsurancePaid HolidaysGenerous Paid Time OffMatching 401k PlanUse of Company VehicleEmployee Referral BonusTuition ReimbursementKEYWORDS: Motorola, Kenwood, ICOM, Avigilon, Two-Way Radio, Two Way Radio, 2-Way Radio, GPS, VOIP, WI-FI, BDA/DAS, RF, UHF, VHF, MOTOTRBO, LMR, OSHA 10, FCC GROL, L3Harris, CET, Network+, Security+, P2P, P2MP, PtMP, P25, Astro2BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.3+ years of Service Technician experience in diagnosing, repairing, programming, and installing Motorola, Kenwood, ICOM, Vertex equipment in the 2-way radio wireless and /or communication field.Extensive knowledge and understanding of 2-way radio theory, RF propagation characteristics at various frequency bands and communications systems.Ability to interpret schematics, blueprints, and diagrams.Knowledge of battery backup systems, base stations, repeaters, multicouplers, and duplexers, TCP/IP principles and NIC programming.Proficiency in operating various test equipment including but not limited to, spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi-meters.Proficiency in designing, troubleshooting, and installing Distributed Antenna Systems (DAS) and Bidirectional Amplifier (BDA) systems.Proficiency with MS Office Suite, such as Microsoft Word and Excel.CET Certification a plus. Journeyman level must be attained within 6 months of employment.Associate degree in Electronics Technology or equivalent.R56 Certified Installer.Motorola Astro 4x-7x training providing support for various system operations.Certification in various Astro 25 products (Quantar, GTR8000, MCC5500/7500, etc..)Certification in various MotoTRBO products and systems (Connect+, Capacity+, Linked Capacity+, IP Site Connect, Capacity Max etc.).Knowledge of audio, RF, digital, and microprocessor electronic circuits found in communications equipment at the component level.Security Clearance preferred.Must have a valid driver’s license.Drug screenings and background checks are part of the hiring process which may also include a Motor Vehicle Record check.Benefits:BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training, and covers all fees associated with most professional certifications.You’ll also receive:Highly Competitive CompensationMedical, Dental, and Vision InsuranceCompany-Paid Life, Short/Long-Term Disability InsurancePaid HolidaysGenerous Paid Time OffMatching 401k PlanUse of Company VehicleEmployee Referral BonusTuition ReimbursementBearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.