Field Service Technician II Pittsburgh, PA

Bear Communications Inc; Pittsburgh (Allegheny County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Company-Paid Life Insurance

Short/Long-Term Disability Insurance

Paid Holidays

Generous Paid Time Off

401k Plan

Company Vehicle

Tuition Reimbursement

Employee Referral Bonus

Job summary

BearCom is seeking a Field Service Technician II to install and support wireless communications systems across North America. You will configure mid-level programming codeplugs, install and service UHF/VHF and 800/900 MHz equipment, dispatch consoles, DAS/BDA systems, and related devices, while ensuring excellent customer service.

Travel regionally and occasional overnight stays are required. A strong electronics background, RF theory knowledge, and proficiency with test equipment and MS Office

Qualifications

• Extensive electronics background required with RF knowledge.
• Experience diagnosing, repairing, programming and installing RF equipment.
• Two-way radio theory and RF propagation knowledge across bands.
• Ability to interpret schematics and work with test equipment.
• Must have a valid driver’s license and pass background checks.

Responsibilities

• Install and service wireless communications equipment (UHF/VHF, 800/900 MHz).
• Create mid-level programming codeplugs (12+ channels, trunking, multiple zones).
• Install dispatch consoles, DAS/BDA systems, microwave and CCTV equipment as needed.
• Recommend equipment meeting customer requirements; provide strong customer service.
• Travel regionally and be on-call as required.

Skills

Electronics background

RF theory

Two-way radio

Testing equipment

MS Office proficiency

Driver's license

Customer service

Education

Associate degree in Electronics Technology or equivalent

R56 Certified Installer

CET Certification

Motorola Astro 4x-7x training

Astro 25 product certifications

Tools

MS Office Suite

Job description

About BearCom:Largest Distributor of Wireless Voice, Data, and Video Solutions in North America40+ Years Industry-Leading ExperiencePartnerships with Motorola, JVC Kenwood, Avigilon, +More75+ Branches Across North AmericaBearCom employs a wide range of installation and technical team members and will provide extensive on-the-job training. If interested in BearCom, please apply.Job Description:As a Field Service Technician II with BearCom, you will be responsible for the installation and support of wireless communications systems.Our Technicians are the heart of every service location, and we rely on their expertise in the delivery of the best service and solutions for our customers. The ideal candidate will provide exceptional customer service and possess the technical ability to create imaginative solutions that meet and exceed the most challenging customer needs.Create Mid-Level Programming Codeplugs (12+ Channels, Trunking, Multiple Zones)Install and Service Wireless Communications Equipment (e.g. UHF/VHF and 800/900 MHz Systems, Dispatch Consoles, BDA/DAS Systems, Microwave Systems, Wireless Broadband Devices, CCTV Equipment)Recommend Appropriate Equipment and Hardware That Meets Customer RequirementsSome Regional and/or Overnight Travel and On-Call Hours May Be RequiredPreferred Qualifications:Proficient Electronics BackgroundExperience in Diagnosing, Repairing, Programming, and Installing RF EquipmentUnderstands Two-Way Radio Theory and RF Propagation Characteristics at Various Frequency BandsCompetent Operating Test Equipment (Communications Service Monitors, Wattmeters, TDRs, FDRs, Multimeters)IP Networking Experience a PlusProficient in MS Office Suite (Outlook, Word, Excel)Must Have a Valid Driver’s LicenseDrug Screenings, Motor Vehicle Record, and Background Checks Part of the Hiring ProcessBenefits:BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training, and covers all fees associated with most professional certifications.You’ll also receive:Highly Competitive CompensationMedical, Dental, and Vision InsuranceCompany-Paid Life, Short/Long-Term Disability InsurancePaid HolidaysGenerous Paid Time OffMatching 401k PlanUse of Company VehicleEmployee Referral BonusTuition ReimbursementKEYWORDS: Motorola, Kenwood, ICOM, Avigilon, Two-Way Radio, Two Way Radio, 2-Way Radio, GPS, VOIP, WI-FI, BDA/DAS, RF, UHF, VHF, MOTOTRBO, LMR, OSHA 10, FCC GROL, L3Harris, CET, Network+, Security+, P2P, P2MP, PtMP, P25, Astro25BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.5+ years of Service Technician experience in diagnosing, repairing, programming, and installing Motorola, Kenwood, ICOM, Vertex equipment in the 2-way radio wireless and /or communication field. (if not military experienced)Extensive knowledge and understanding of 2-way radio theory, RF propagation characteristics at various frequency bands and communications systems.Ability to interpret schematics, blueprints, and diagrams.Knowledge of battery backup systems, base stations, repeaters, multicouplers, and duplexers, TCP/IP principles and NIC programming.Proficiency in operating various test equipment including but not limited to, spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi-meters.Proficiency in designing, troubleshooting, and installing Distributed Antenna Systems (DAS) and Bidirectional Amplifier (BDA) systems. (remove if not BDA tech)Proficiency with MS Office Suite, such as Microsoft Word and Excel.CET Certification a plus. Journeyman level must be attained within 6 months of employment.Associate degree in Electronics Technology or equivalent.R56 Certified Installer.Motorola Astro 4x-7x training providing support for various system operations.Certification in various Astro 25 products (Quantar, GTR8000, MCC5500/7500, etc..)Certification in various MotoTRBO products and systems (Connect+, Capacity+, Linked Capacity+, IP Site Connect, Capacity Max etc.).Knowledge of audio, RF, digital, and microprocessor electronic circuits found in communications equipment at the component level.Security Clearance preferred. (remove unless specific to geography like Chantilly)Must have a valid driver’s license.Drug screenings and background checks are part of the hiring process which may also include a Motor Vehicle Record check.Benefits:BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training, and covers all fees associated with most professional certifications.You’ll also receive:Highly Competitive CompensationMedical, Dental, and Vision InsuranceCompany-Paid Life, Short/Long-Term Disability InsurancePaid HolidaysGenerous Paid Time OffMatching 401k PlanUse of Company VehicleEmployee Referral BonusTuition ReimbursementBearCom is proud to be an equal opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other disability protected by law. All employment is decided based upon qualifications, merit and business need.