Field Service Technician (Road Building and Minerals)

RDO Equipment Co.; Mills (WY); On-site; USD 41,000 - 61,000; Full time

Benefits offered by this job

Tool reimbursement

Profit sharing

Benefits package

Sign-on bonus

Job summary

RDO Equipment Co. is seeking a Field Service Technician to diagnose and repair heavy equipment in the field or at customer sites. This role rewards independence, strong customer service, and deep diesel knowledge.

We offer a $10,000 sign-on bonus for a limited time, competitive hourly wages of $30–$44+, tool reimbursement, a profit-sharing program and a comprehensive benefits package. Join our Casper-area team and help customers keep critical machinery running.

Qualifications

• Diesel mechanics experience preferred or relevant schooling.
• Clear written and verbal communication with customers and team.
• Ability to work independently and as part of a team.
• Attention to detail in repairs and diagnostics.
• Must have valid US work authorization.

Responsibilities

• Diagnose and repair equipment in the field or at the customer's site.
• Troubleshoot issues independently and efficiently.
• Deliver excellent customer service and communicate during repairs.
• Maintain safety procedures and stay updated with technology and training.
• Keep field truck organized and tidy.

Skills

Diesel mechanics experience

Communication skills

Independent work

Attention to detail

Valid US work authorization

Job description

Be the expert customers rely on, where they need you most. We're hiring a Field Service Technician who thrive in independent roles and bring deep equipment knowledge and strong customer service skills to every job. At RDO Equipment Co., you'll get the tools, training and support to succeed in the field. Your ability to build relationships and solve problems on-site are essential in this role. Don't miss your chance - join the team today!

Up to $10,000 Sign-On Bonus for a Limited Time Only!

*Exclusive Offer for Experienced Diesel Technicians*

* **Terms and Conditions Apply**

What's in it For You:

• $30 - $44+ / hour
• Competitive wages and profit-sharing program to match your skills and experience.
• Tool reimbursement program.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.
• A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values.

Why RDO?

When you join RDO Equipment Co., you'll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family's values, and shaped by the strengths, voices and entrepreneurism of our team members.

Join RDO Equipment Co. in Casper, where you'll enter a team of people passionate about heavy construction machinery, parts and service. As one of our Mountain Construction stores, the Casper team supplies and services machinery from manufacturers like John Deere, Wirtgen and Topcon. This machinery is vital to progress in industries like mining, construction and oil and gas. Join our team and make an impact on the Casper community and beyond.

What You Will Do:

• Fix machinery skillfully: Diagnose and repair equipment accurately and promptly in the field or on the customer's site.
• Use troubleshooting skills: Identify and resolve issues efficiently and independently.
• Deliver top-notch service to customers: Communicate clearly, respectfully, and in a timely manner with customers and management during the repair process.
• Prioritize safety at all times: Follow safety guidelines and procedures.
• Stay up-to-date with evolving technology: Take advantage of company and manufacturer-sponsored training to adapt to changes in technology and learn new skills.
• Keep your field truck tidy and organized: Maintain a clean and efficient work environment.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need:

• Experience in diesel mechanics preferred: Mechanical background or schooling in diesel mechanics.
• Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team.
• Able to work independently and collaboratively: Work well independently and as part of a team.
• Keen attention to detail: Pay close attention to the specifics.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love it Here:

• Close-knit group: Everyone, from parts and service to sales, works together to serve the customer and grow the business.
• Team building: Our team gets together for a lot of meals at the shop, including a chili cook-off every year.
• Geography: Skiing and lakes are all within about 30 minutes of town. There is also a diverse culture in Casper.
• Training and development: The team in Casper is really big on training. The team is always informed on what is going on at John Deere.
• Equipment variety: We work on and with a lot of different kinds of machines, this is especially a perk for our technicians.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.