Field Service Technician (Road Building and Minerals)

RDO Equipment Co.; Chandler (AZ); On-site; USD 47,000 - 70,000; Full time

Benefits offered by this job

Sign-on bonus

Hourly wages $34-$51+

Tool reimbursement

Benefits package

Career path program

Core values-driven culture

Job summary

RDO Equipment Co. is seeking a Field Service Technician in Chandler, AZ, to diagnose and repair diesel equipment at customer sites and in the field. The role emphasizes strong customer service, problem-solving, and independent work in a fast-paced outdoor environment.

You will troubleshoot, repair, and maintain heavy equipment while adhering to safety guidelines. The position offers on-site work with opportunities for ongoing training and career growth within the RDO network.

Qualifications

• Experience in diesel mechanics is preferred.
• Strong customer service and communication abilities.
• Ability to work independently and as part of a team.
• Proven attention to detail and safety-minded work practices.

Responsibilities

• Diagnose and repair diesel equipment in the field or at customer sites.
• Troubleshoot issues and resolve problems efficiently and independently.
• Provide top-tier service with clear, respectful communication to customers and management.
• Prioritize safety and follow company policies and procedures.
• Keep the field truck organized and maintain a tidy work environment.
• Stay current with evolving technology through manufacturer and company training.

Skills

Diesel engines

Communication skills

Independent worker

Attention to detail

Education

Diesel mechanics training

Job description

Be the expert customers rely on, where they need you most. We're hiring a Field Service Technician who thrive in independent roles and bring deep equipment knowledge and strong customer service skills to every job. At RDO Equipment Co., you'll get the tools, training and support to succeed in the field. Your ability to build relationships and solve problems on-site are essential in this role. Don't miss your chance - join the team today!

Up to $10,000 Sign-On Bonus for a Limited Time Only!

• Exclusive Offer for Experienced Diesel Technicians*
• Terms and Conditions Apply**

What's In It For You

• $34 - $51+ / hour
• Competitive wages and profit-sharing program to match your skills and experience.
• Tool reimbursement program.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.
• A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values.

Why RDO?

When you join RDO Equipment Co., you'll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family's values, and shaped by the strengths, voices and entrepreneurism of our team members. RDO Equipment Co. has a network of seven construction stores in the Southwest. This region is home to some of the fastest-growing construction markets in the U.S. Join RDO in Chandler, where you'll work to help customers in this area do the important work of building our nation. RDO supports many major contractors and companies in this region, all of them enjoy the competent, experienced partnership our team members provide. Are you ready to join them?

What You Will Do

• Fix machinery skillfully: Diagnose and repair equipment accurately and promptly in the field or on the customers' site.
• Use troubleshooting skills: Identify and resolve issues efficiently and independently.
• Deliver top-notch service to customers: Communicate clearly, respectfully, and in a timely manner with customers and management during the repair process.
• Prioritize safety at all times: Follow safety guidelines and procedures.
• Stay up-to-date with evolving technology: Take advantage of company and manufacturer-sponsored training to adapt to changes in technology and learn new skills.
• Keep your field truck tidy and organized: Maintain a clean and efficient work environment.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need

• Experience in diesel mechanics preferred: Mechanical background or schooling in diesel mechanics.
• Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team.
• Able to work independently and collaboratively: Work well independently and as part of a team.
• Keen attention to detail: Pay close attention to the specifics.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love It Here

• Updated facility: An up-to-date facility to help make you successful.
• Experienced team: Chandlers diverse group of team members are eager to share knowledge and mentor you.
• Regular team-building: We regularly get together for team-building events like BBQs and other outings.