Field Service Technician — Pumps & Controls Expert

Gulf States Engineering Co., Inc.; Jackson (MS); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading engineering company in water treatment is seeking a Field Service Technician to provide support for pumps and motors in municipal and industrial markets. The ideal candidate will have experience in troubleshooting and repairing pumps, with strong teamwork and communication skills. Responsibilities include creating service reports, conducting field repairs, troubleshooting customer issues, and advising on equipment use. This role requires a proactive approach and the ability to work in confined spaces, ensuring customer satisfaction through effective support.

Qualifications

• Minimum two years of experience troubleshooting and repairing submersible, centrifugal pumps, and controls.
• Proficient with Microsoft Office programs (Word, Excel, PowerPoint).
• Basic knowledge of electrical controls and motors.

Responsibilities

• Create reports of the customers serviced.
• Perform duties in confined spaces.
• Follow all company procedures.
• Demonstrate equipment usage.
• Troubleshoot customer problems.
• Meet daily appointment schedules.
• Respond quickly to customer issues.
• Advise customers on equipment usage.
• Make equipment recommendations.

Skills

Teamwork

Communication

Tools

Microsoft Office (Word, Excel, PowerPoint)

Electrical controls

Job description

A leading engineering company in water treatment is seeking a Field Service Technician to provide support for pumps and motors in municipal and industrial markets. The ideal candidate will have experience in troubleshooting and repairing pumps, with strong teamwork and communication skills. Responsibilities include creating service reports, conducting field repairs, troubleshooting customer issues, and advising on equipment use. This role requires a proactive approach and the ability to work in confined spaces, ensuring customer satisfaction through effective support.