Field Service Technician - PT

Priority Dispatch Corp.; Ohio; Remote; USD 25,000 - 35,000; Part time

Job summary

A leading company in digital shopper solutions seeks a Part-Time Field Service Technician to provide technical maintenance in retail locations. The role involves troubleshooting, maintaining records, and ensuring compliance. Ideal candidates are self-starters with strong communication and problem-solving skills.

Qualifications

• 1-2 years relevant experience required.
• Experience with consumer electronics and computers.

Responsibilities

• Maintain and troubleshoot software/hardware in assigned locations.
• Develop positive relationships with site management.

Skills

Communication

Problem-Solving

Organizational Skills

Time Management

Education

High School Diploma

Technical Certification

Job description

Job Details

Level: Experienced

Job Location: Remote - Remote, OH

Position Type: Part Time

Education Level: High School

Salary Range: Undisclosed

Travel Percentage: Road Warrior

Job Shift: Any

Job Category: Installation - Maint - Repair

Description:

PRN delivers personalized in-store digital shopper solutions for wellness retailers and brands. Our solutions and services improve compliance scores, drive in-store conversion, and support shopper well-being. With PRN, pharmacy shoppers, retailers, and suppliers receive an engaging in-store experience backed by deep customer insights. As part of the STRATACACHE family, PRN has access to an extensive network of technology and customer experience experts that enable us to deliver end-to-end scalable, fully managed digital networks built on the most reliable software platform and hardware in the industry. Visit www.prnhealth.com to learn more!

Position:

We are hiring for a Field Service Technician on a Part-Time basis (up to 35 hours/month) to provide routine technical maintenance and service in retail locations within 100 miles of DMA, within the Orlando, FL area. Flexible hours.

Principal Accountabilities:

• Maintain, troubleshoot, and replace software/hardware as needed in all assigned locations. Provide detailed reports of visits to PRN/STRATACACHE HD.
• Maintain detailed records of each site visit, generate daily/weekly reports.
• Prioritize and complete all work following established policies and guidelines.
• Develop and maintain positive relationships with site management and staff to support problem resolution and compliance.
• Perform other duties as assigned.

Qualifications:

• High School Diploma or equivalent required; technical certification or college degree preferred.
• 1-2 years relevant experience.
• Experience working with consumer electronics and computers, with software system aptitude and networking knowledge; prior POS troubleshooting experience is a plus.
• Enthusiastic self-starter with excellent communication skills; reliability and accuracy are essential. Motivated to work with minimal supervision.
• Strong problem-solving and troubleshooting skills, with superb organizational and time management abilities.
• Ability to climb a 6’ ladder, lift 30 lbs, and use basic hand and power tools.
• Superior customer service skills, with the ability to communicate effectively with store management, help desk agents, and PRN management.

Employment Conditions:

All successful candidates are required to consent and pass mandatory drug and background screenings prior to their first day of employment.

STRATACACHE and its affiliates are committed to equal employment opportunities for all employees and applicants, regardless of race, color, religion, sex, national origin, age, disability, genetic information, or other protected status.

While we appreciate your interest, please note that we cannot contact all applicants.

No vendor/agency solicitation, please.