Field Service Technician: PLCs, Travel & Growth

Group O, Inc.; Illinois; On-site; USD 34,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life

Flexible Spending Accounts

401(k) Plan with Company Match

Generous Paid Time Off

10.5 Paid Holidays

Career Development Opportunities

Job summary

Group O, Inc. is seeking a Field Service Technician to install, diagnose, and repair equipment at customer sites across our Milan, IL territory. You will lead service and parts coordination, provide quotes, and ensure timely solutions while upholding top-tier customer service.

The ideal candidate will have PLC programming skills, strong mechanical/electrical knowledge, and the ability to work independently in diverse environments. Travel may be extensive, and safety compliance is required.

Qualifications

• High School Diploma and a valid driver’s license required.
• Experience as Field Service Technician or similar role preferred.
• Proven ability to diagnose and repair mechanical, electrical, and electronic systems.

Responsibilities

• Install, configure, and maintain equipment at customer sites.
• Coordinate service and parts sales, gather requirements, provide quotes, and relay orders to operations.
• Diagnose and troubleshoot issues and implement timely solutions.
• Perform regular maintenance and repairs to minimize downtime.
• Document service activities and findings clearly and completely.
• Train customers on operating and maintaining equipment.
• Maintain high customer satisfaction through professional communication.
• Identify opportunities for cost savings and performance improvements.
• Stay current with industry trends and best practices.
• Adhere to safety protocols and company policies.

Skills

PLC programming

Mechanical systems

Electrical systems

Electronic systems

Read schematics

MS Office basics

Critical thinking

Communication skills

Independent work

Education

High School Diploma

Valid driver’s license

Job description

Group O, Inc. is seeking a Field Service Technician to install, diagnose, and repair equipment at customer sites across our Milan, IL territory. You will lead service and parts coordination, provide quotes, and ensure timely solutions while upholding top-tier customer service.

The ideal candidate will have PLC programming skills, strong mechanical/electrical knowledge, and the ability to work independently in diverse environments. Travel may be extensive, and safety compliance is required.