Field Service Technician - Pennsylvania

AGC Heat Transfer, Inc.; Middletown Township (PA); On-site; USD 41,328 - 44,083; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with employer match

Paid vacation and sick time

Company vehicle

Laptop and phone

Job summary

AGC Heat Transfer, Inc. is seeking a Field Service Technician based in Pennsylvania to support customers across the U.S. This full-time, hourly position requires hands-on work and offers travel opportunities for those skilled in mechanical tasks and customer service.

The technician will perform inspections, repairs, and training at customer sites, contributing to the quality assurance of plate heat exchangers. Compensation includes $30-$32/hour with benefits such as health insurance, 401(k), and a company vehicle.

Qualifications

• Prior experience as a traveling technician.
• Strong mechanical aptitude and tool experience.
• Ability to work independently with minimal supervision.

Responsibilities

• Perform PlateCheck™ and tubular heat exchanger inspections.
• Execute repairs and installation supervision.
• Conduct on-site customer training.
• Travel >15 days/month, including some weekends.

Skills

Mechanical aptitude

Communication skills

Customer service skills

Proficiency with Office 365

Education

High school diploma or GED

Job description

Field Service Technician – Pennsylvania (Traveling Role)

AGC Heat Transfer, the leading manufacturer of sanitary plate heat exchangers in North America, is seeking a Field Service Technician to support customers across the U.S. We are looking for a skilled, customer‑driven Field Service Technician based in Pennsylvania. If you thrive on solving problems, traveling, and being the expert customers rely on, this role puts you at the center of the action. This role is ideal for mechanically inclined professionals who enjoy hands‑on work, travel, and direct customer interaction.

Employment Details

FLSA Status: Non Exempt - Hourly
Reports to: VP of Sales & Marketing
Job Type: Full‑time, Non‑Exempt
Travel: ~50%
Work Location: On the road

Role Responsibilities

• Perform PlateCheck™ and tubular heat exchanger inspections
• Execute repairs, troubleshooting, and installation supervision
• Conduct on‑site customer training
• Travel >15 days/month (including some weekends)
• Maintain detailed plant folders, documentation, and follow‑up communication
• Collaborate with AGC Sales Engineers on upcoming service needs
• Submit accurate service reports within 48 hours
• Mentor new technicians as needed

Required Qualifications

• Prior experience as a traveling technician
• High school diploma or GED
• Strong mechanical aptitude and tool experience
• Excellent communication and customer‑service skills
• Proficiency with Office 365 (Outlook, Teams, Word, Excel)
• Ability to work independently with minimal supervision

Preferred Experience

• Maintenance background
• Dairy/food manufacturing experience
• Plate heat exchanger knowledge
• Military service

Compensation & Benefits

• $30–$32/hour + bonus potential
• Health, dental, vision, life & disability insurance
• HSA option
• 401(k) with employer match
• Paid vacation, sick time, and holidays
• Company vehicle (as needed), laptop, phone, PPE, clothing allowance
• EAP & wellness programs

AGC is an Equal Opportunity Employer.