Field Service Technician (Palo Alto)

Insight Global (United States); Palo Alto (CA); On-site; USD 39,000 - 55,000; Full time

Job summary

Qualifications

• Hands-on electro-mechanical repair and troubleshooting experience.
• Mechanical/electro-mechanical background with a service focus.
• Strong customer-facing communication skills and ability to work independently.

Responsibilities

• Primarily support one hospital in Palo Alto, troubleshooting and repairing electro-mechanical equipment onsite.
• Remain on site for the majority of the role with occasional support to another location.
• Communicate with hospital staff and equipment contacts; identify issues and restore operation.

Skills

Hands‑on repair/troubleshooting

Mechanical/electro-mechanical

Customer-facing communication

Self-starter

Independent work

Weekends flexibility

Onsite hospital environment

Valid driver's license

Job description

Job Description

Seeking a Field Service Technician to primarily support one hospital in Palo Alto. This person will be responsible for troubleshooting, servicing, and repairing electro-mechanical equipment onsite. The ideal candidate lives near Palo Alto, has a strong hands‑on mechanical/electro‑mechanical background, communicates well with customers, and is comfortable independently managing service needs within the hospital.

Day-to-Day

• Primarily support one hospital in Palo Alto
• Service, troubleshoot, and repair electro‑mechanical equipment
• Remain onsite at the same hospital for the majority of the role
• Occasionally help support another location as needed
• Communicate with hospital staff and equipment contacts
• Work independently to identify issues and get equipment running properly
• Primarily work first shift with occasional earlier starts or weekend needs

Skills and Requirements

• Hands‑on electro‑mechanical equipment repair/troubleshooting experience
• Mechanical, maintenance, service technician, or similar hands‑on background
• Must live within a reasonable commute of Palo Alto
• Comfortable working onsite in a hospital environment
• Valid driver's license and clean driving record
• Comfortable working independently
• Strong customer‑facing communication skills
• Able to answer technical/electro‑mechanical questions during the interview
• Comfortable with occasional weekend work
• Hospital or healthcare experience
• Strong troubleshooting skills
• Self‑starter who does not need a lot of hand‑holding
• Experience servicing equipment onsite for customers

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].