Field Service Technician (NV)

TeamSoft; Las Vegas (NV); On-site; USD 25,000 - 30,000; Full time

Job summary

TeamSoft is seeking a Field Service Technician in Las Vegas, NV for a long-term contract with an $18–$22/hr pay rate. The role starts with 8:00 AM–5:00 PM hours and includes shifts that may rotate to day and night schedules based on business needs.

You will report failures, provide maintenance, keep detailed records, and ensure strong customer communication while meeting service metrics. A high school diploma and valid driver’s license are required, with travel and security clearances as needed.

Qualifications

• High School Diploma or equivalent required.
• Willingness to travel as required.
• Valid driver’s license with acceptable driving record.
• Must complete required security clearances and customer access requirements.
• Ability to work in a 24x7 operational environment and participate in shift/on-call rotations.

Responsibilities

• Report product failure trends and serviceability issues with documentation.
• Provide efficient field/shop/on-site maintenance support.
• Maintain accurate technical records, FSRs, expense reports, and company property.
• Deliver excellent customer communication and support.
• Maintain equipment performance standards and help achieve service metrics.

Skills

Customer Service

Communication

Troubleshooting

Technical Issues

Equipment Maintenance

Internet Knowledge

Field Service

Shifts / On-Call

Valid Driver’s License

Education

High School Diploma

Job description

Position Overview

The contractor will initially work the standard schedule of 8

Title: Field Service Technician

Location: Las Vegas, NV. Duration: Long term contract. Pay Rate Range: $18 to $22/hr.

Position Overview

The contractor will initially work the standard schedule of 8:00 AM – 5:00 PM. After completing required training, the contractor may be assigned to one of the following shifts based on business and team needs:

Available Shift Rotations

Sunday – Wednesday

• Three 11-hour shifts
• One 8-hour shift
• Front Half Days and Nights

Wednesday – Saturday

• Three 11-hour shifts
• One 8-hour shift
• Back Half Days and Nights

Note:

These rotations include both day and night shifts.

Key Responsibilities

• Report product failure trends and serviceability issues to management with appropriate documentation.
• Provide efficient, responsive, and accurate field/shop/on-site maintenance support.
• Maintain accurate technical records, Field Service Reports (FSRs), expense reports, and assigned company property.
• Deliver excellent customer communication and support.
• Maintain assigned equipment performance standards.
• Support branch and district performance goals by achieving established service metrics.

Additional Requirements & Expectations

• High School Diploma or equivalent required.
• Basic understanding of internet environments required.
• Successful completion of:
• 120-day introductory period.
• PDIF New Hire Training Class.
• Must be willing to travel as required.
• Valid driver’s license and acceptable driving record required.
• Must complete required security clearances and customer access requirements.
• Must be able to work in a 24x7 operational environment (PPS Only).
• Must be available for:
• Shift work.
• On-call rotations.

Physical Requirements & Work Environment

• Must be able to lift up to 50 lbs.
• Requires mobile activity more than 50% of the time, including:
• Walking.
• Standing.
• Stooping.
• Kneeling.
• Bending.
• Handling equipment.

Required Skills

Skill Customer Service / Customer Communication Troubleshooting Technical Issues Equipment Maintenance Basic Internet Environment Knowledge Field Service Experience Ability to Work Shifts / On-Call Valid Driver’s License

#INDTS

TeamSoft is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other protected status under federal, state, or local law. We are committed to fostering a diverse and inclusive workplace.