Field Service Technician - NJ/NY

Luminator Technology Group; New York (NY); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Field Service Technician, where you'll play a pivotal role in enhancing public transit technology. This dynamic position involves hands-on maintenance and troubleshooting of cutting-edge equipment, ensuring customer satisfaction through exceptional service. With opportunities for professional growth and a supportive work environment, you will be part of a team that values innovation and collaboration. If you are a technically savvy individual with a passion for problem-solving and customer engagement, this role is your chance to shine and make a meaningful impact in the transit industry.

Benefits

Competitive Compensation

Generous Time Off

Health and Wellness Coverage

401k Matching

Collaborative Work Environment

Qualifications

• 2-4 years of technical experience in a relevant field.
• Proficiency with electrical systems and automotive wiring.

Responsibilities

• Conduct on-site customer service visits and preventative maintenance.
• Diagnose and resolve equipment malfunctions effectively.

Skills

Electrical Systems

Automotive Wiring

Problem-Solving Skills

Customer Service

Education

High School Diploma

AS Degree

A+ Certification

Tools

MathWorks

AutoCAD

Microsoft Visual Basic

SCADA Software

MS Office Suite

Job description

Join the Future of Transit Technology as a Field Service Technician at Luminator Technology Group!

Are you ready to step into a role where innovation meets impact? At Luminator Technology Group, we are revolutionizing public transit with cutting-edge technology solutions that prioritize intelligence, safety, and efficiency. With a global presence spanning over 85 countries and nearly 1,000 employees worldwide, we combine the strength of a large company with the agility and dedication of a small enterprise.

For more than 90 years, Luminator has led the way in designing and manufacturing communications and lighting products for transit, rail, and aerospace industries. Now, we’re searching for a dynamic Field Service Technician to join our growing Field Operations team and play a key role in driving our mission forward.

What You’ll Do:

As a Field Service Technician, you will be at the heart of our customer success, providing hands-on expertise to maintain, troubleshoot, and repair cutting-edge transit equipment. You’ll:

• Conduct on-site customer service visits, preventative maintenance, and day-to-day repairs.
• Identify and resolve equipment malfunctions while collaborating with manufacturers and field personnel.
• Read and interpret schematics and wiring diagrams to ensure seamless operations.
• Manage multiple assignments and respond to technical challenges with a calm, problem-solving approach.
• Travel domestically (up to 25%) for retrofits, startups, and troubleshooting projects.

What You’ll Bring to the Team:

• Technical Savvy: Proficiency with electrical systems, automotive wiring, voltmeters, and small tools.
• Customer Focus: Strong interpersonal skills to handle demanding situations and deliver exceptional service.
• Problem-Solving Skills: Ability to diagnose, resolve, and communicate complex technical issues effectively.
• Qualifications:
  • 2-4 years of technical experience.
  • High school diploma or equivalent (AS degree and A+ certification preferred).
  • Familiarity with tools like MathWorks, AutoCAD, Microsoft Visual Basic, and SCADA software is a plus.
  • Proficiency with MS Office, including Outlook, Teams, Word, Excel, and PowerPoint preferred.

Why You’ll Love Working at Luminator:

We offer more than just a job — we provide a career path in a collaborative and supportive environment where your impact is tangible. Enjoy:

• Competitive compensation with a comprehensive benefits package.
• Generous time off: Vacation, sick leave, 10 company holidays, and 2 floating holidays.
• Health and wellness: Medical, dental, and vision coverage plus 401k matching.
• A chance to work in a company that values creativity, innovation, and professional growth.

Be a Part of Something Bigger:

At Luminator, every team member contributes to shaping the future of public transit. As a Field Service Technician, you’ll have the opportunity to make a real difference, collaborating with a team that values your ideas and expertise.

Ready to Shine?
If you’re a hands-on professional looking for an exciting role where no two days are the same, apply now and become a driving force behind the innovation that keeps the world moving!

Luminator Technology Group is an Equal Opportunity Employer.

Luminator Technology Group intends to provide a safe and drug-free work environment for our customers and our employees. As a condition of employment Luminator Technology Group will require a negative drug screen during the pre-employment process due to working on or with federal contracts.

It is the policy of Luminator to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Luminator prohibits any such discrimination or harassment.

The above described responsibilities and requirements are a general guide for the role you are applying for and are not all inclusive of the job requirements.

Luminator Technology Group does not accept staffing agency candidates for our postings.

All positions posted are required to be in office unless otherwise posted.