Field Service Technician II - New York City

Boston Scientific Gruppe; New York (NY); On-site; USD 53,000 - 92,000; Full time

Job summary

A forward-thinking company is seeking a dedicated Field Service Technician II to join their dynamic team in New York City. This role offers the chance to engage directly with patients and medical personnel, ensuring top-notch service and compliance with regulatory standards. You will utilize your troubleshooting skills and technical knowledge to maintain and repair medical equipment, contributing to significant health industry challenges. If you're passionate about making a difference and thrive in a fast-paced environment with a commitment to diversity and innovation, this opportunity is perfect for you.

Qualifications

• 2+ years’ experience in field service equipment preferred.
• Ability to work independently and manage multiple assignments.

Responsibilities

• Perform electronic troubleshooting and component replacements.
• In-service and train medical personnel on equipment.
• Conduct preventative and corrective maintenance.

Skills

Troubleshooting

Communication Skills

Networking Skills

Administrative Skills

Education

Two-year college degree (AA) in Biomedical or Electronics

Tools

Digital Multi-Meters

Safety Analyzers

Job description

Field Service Technician II - New York City

Work mode: Field Based

Onsite Location(s): New York City, NY, US, 10000

Additional Location(s): US-NY-New York City; US-NJ-Northern; US-NY-Long Island

Values: Diversity, Innovation, Caring, Global Collaboration, Winning Spirit, High Performance

At Boston Scientific, we offer opportunities to work with diverse, high-performing teams on significant health industry challenges. We provide access to the latest tools, training, and support to advance your skills and career.

About the Role:

The Field Technician II will interface with patients to perform service activities such as troubleshooting, warranty decisions, complaint handling, sales orders, RGA’s, event registration, and candidate requests. The role includes ensuring compliance with regulatory requirements and maintaining accurate data within business systems.

Your Responsibilities:

• Report field activities
• Perform electronic troubleshooting and component replacements
• In-service and train medical personnel
• Conduct preventative and corrective maintenance
• Report and document complaints regarding products
• Perform additional duties and special projects as assigned

Required Qualifications:

• Two-year college degree (AA) preferred, major in Biomedical or Electronics (or equivalent education)
• Ability to work independently and manage multiple assignments
• Excellent networking, troubleshooting, administrative, and communication skills
• Familiarity with electronic test equipment (Digital Multi-Meters, safety analyzers)
• 2+ years’ experience in field service equipment; medical equipment experience preferred
• Willingness to travel approximately 75% of the time, often at short notice
• Own a vehicle less than five years old meeting insurance requirements and have a clean driving record
• Ability to lift up to 75 lbs occasionally

Preferred Qualifications:

• Technical experience in Biomedical, Military MOS, or related fields
• Experience with Electrophysiology, Laser, Medical Imaging, or Cath Lab

Additional Information:

Salary range: $53,768 - $91,416, varies by location and experience. Compensation may include bonuses and incentives. Boston Scientific is committed to diversity, inclusion, and equal opportunity employment. Candidates must comply with COVID-19 vaccination policies and drug testing requirements for safety-sensitive roles.