Field Service Technician - Night Shift, Colmar, PA (For Future Consideration)

Rivian; Colmar (PA); On-site; USD 34,440 - 52,348; Full time

Job summary

Rivian is seeking a hands-on Field Service Technician to support vehicle repairs, collaborate with a team, and occasionally travel to customer sites, including Rivian production facilities. The role includes a 5pm–2am shift with a 15% differential between 6pm–6am and may require weekend work.

Based in Pennsylvania, this position emphasizes diagnosis, repair, parts handling, clear documentation, and professional customer interactions in dynamic environments.

Qualifications

• High School Diploma, GED, or other recognized credential preferred.
• Proficient in using hand tools and power tools.
• Must be at least 21 years old.
• Must possess a valid driver’s license with a clean driving record (3–5 year period).
• Ability to drive a non-commercial truck and trailer is preferred.
• 40-hour work week; weekends/holidays and various shift times may be required.

Responsibilities

• Diagnose, repair, install, and inspect vehicles at service centers or in the field at customer locations.
• Explain Rivian product line, EV framework, tools, and accessories.
• Follow repair procedures using available technical resources without compromising quality or safety.
• Conduct road tests to verify repairs.
• Manage parts operations: ordering, receiving, shipping, inventory.
• Document all work and technical notes for internal and external use.
• Collaborate with the team and maintain high-quality work with minimal supervision.
• Communicate professionally with customers.
• Stay current with technical skills and required training.
• Interact with customers, affiliates, and suppliers at Rivian facilities or on mobile routes.

Education

High School Diploma or equivalent

Tools

Hand tools

Power tools

Job description

About Rivian

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

About Rivian

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Role Summary

This position is for a hands-on Field Service Technician who will support Rivian vehicle repairs. The role requires a collaborative, team-oriented individual capable of working in a dynamic, fast-paced environment. While the role is based in a primary location, it may require operating remotely or traveling to various locations, including the production plant, to provide vehicle support as business needs demand. This job description outlines the full spectrum of skills required, and candidates will be assessed against this spectrum to determine the appropriate level for their expertise.

This is a level-agnostic posting designed to recruit Technician candidates across various seniority levels in the organization; specific level availability fluctuates and is determined by current business needs.

• The shift for this position is Monday through Friday (with rotational Saturday's)
• The shift will be 5pm - 2am
• This position does come with 15% pay differential between the hours of 6pm - 6am

Responsibilities

• Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections, whether at a service center or in the field directly at customer homes, businesses, or other convenient locations.
• Identify and explain the Rivian product line, EV framework, tools, and accessories.
• Utilize available technical resources to follow Rivian repair procedures efficiently without compromising quality or safety.
• Conduct road tests to ensure the quality of repairs.
• Manage necessary parts operations, including ordering, receiving, shipping, and inventory.
• Identify areas of improvement and provide feedback to senior technicians or leadership.
• Support service campaigns and containment initiatives.
• Ensure that all work and technical notes are properly documented for internal and external use.
• Work collaboratively with a team spirit and maintain high-quality work with minimal supervision.
• Communicate with a high level of professionalism in customer-facing situations.
• Stay current with technical skills and complete required training.
• This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events

Qualifications

• High School Diploma, GED, or other recognized high school equivalency credential preferred
• Proficient in using hand tools and power tools.
• Must be at least 21 years old.
• Must possess a valid driver’s license and maintain a clean driving record, with no driving-related suspensions or revocations within a 3-5 year period.
• Ability to drive a non-commercial truck and trailer is preferred.
• Must be available for a 40-hour work week, which may include weekends, holidays, and shifts during early morning, evening, or overnight hours based on business needs.... but the list continues exactly as above ...

... etc.