Field Service Technician - Night Shift

Watershed Ventures; Roswell (GA); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

Insurance benefits

401(k) Plan

Employee Stock Purchase Program

Job summary

Rivian is seeking a hands-on Field Service Technician to support vehicle repairs across centers, mobile routes, and community sites. The role is based in Georgia with potential travel; it operates Monday–Friday, 5pm–2am, and includes a 15% pay differential for late shifts.

You will diagnose, repair, install, and inspect Rivian EVs, document work, perform road tests, and coordinate parts. A high school diploma and clean driving record are required; EV experience is a plus.

Qualifications

• High School Diploma, GED, or equivalent preferred.
• Proficient with hand tools and power tools.
• Must be 21+ with valid driver's license and clean driving record.
• Able to lift up to 50 lbs and perform physical tasks.
• EV/Hybrid repair experience is a plus.

Responsibilities

• Diagnose, repair, install and inspect vehicles in service centers or at customer sites.
• Identify Rivian product lines, EV framework, tools and accessories.
• Follow repair procedures and document notes; conduct road tests.
• Manage parts operations: ordering, receiving, shipping, inventory.
• Collaborate with team and communicate professionally with customers.
• Stay current with required training and safety practices.

Skills

Hand tools

Computer literacy

Valid driver's license

Education

High School Diploma or GED

Job description

About Rivian

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions‑free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Role Summary

This position is for a hands‑on Field Service Technician who will support Rivian vehicle repairs. The role requires a collaborative, team‑oriented individual capable of working in a dynamic, fast‑paced environment. While the role is based in a primary location, it may require operating remotely or traveling to various locations, including the production plant, to provide vehicle support as business needs demand. This job description outlines the full spectrum of skills required, and candidates will be assessed against this spectrum to determine the appropriate level for their expertise. This is a level‑agnostic posting designed to recruit Technician candidates across various seniority levels in the organization; specific level availability fluctuates and is determined by current business needs. The shift for this position is Monday through Friday with rotational Saturday's. The schedule will be 5pm to 2am. This position comes with a 15% pay differential that occurs between 6:00p - 6:00am.

Responsibilities

Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections, whether at a service center or in the field directly at customer homes, businesses, or other convenient locations. Identify and explain the Rivian product line, EV framework, tools, and accessories. Utilize available technical resources to follow Rivian repair procedures efficiently without compromising quality or safety. Conduct road tests to ensure the quality of repairs. Manage necessary parts operations, including ordering, receiving, shipping, and inventory. Identify areas of improvement and provide feedback to senior technicians or leadership. Support service campaigns and containment initiatives. Ensure that all work and technical notes are properly documented for internal and external use. Work collaboratively with a team spirit and maintain high‑quality work with minimal supervision. Communicate with a high level of professionalism in customer‑facing situations. Stay current with technical skills and complete required training. This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events.

Qualifications

High School Diploma, GED, or other recognized high school equivalency credential preferred. Proficient in using hand tools and power tools. Must be at least 21 years old. Must possess a valid driver’s license and maintain a clean driving record, with no driving‑related suspensions or revocations within a 3-5 year period. Ability to drive a non-commercial truck and trailer is preferred. Must be available for a 40-hour work week, which may include weekends, holidays, and shifts during early morning, evening, or overnight hours based on business needs. Proficient with laptops or computers in Windows or Mac environments. Strong organizational skills, attention to detail, and an eagerness to learn. Ability to perform physical tasks such as lifting up to 50 lbs., sitting, standing, walking, and frequent use of hands for grasping tools and data entry. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.). Ability to read and speak fluent English. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Hands‑on work experience in an automotive shop is highly preferred. However, if you are a recent automotive graduate looking for your next opportunity, we encourage you to apply. This role is open to various levels of experience, from entry‑level to career technicians. A background in electric vehicle (EV) or hybrid repair is considered aplus. Experience in start‑up environments is preferred. Experience with parts departments, billing, and work order management systems is preferred.

Pay Disclosure

The hourly range for this role is $30.41- $40.29 for Georgia based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs. The successful candidate may be eligible for annual performance bonus.

Benefits

We offer a comprehensive package of benefits for full‑time and part‑time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short‑term disability insurance, and long‑term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full‑time employee coverage is effective on their first day of employment. Part‑time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com.

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us [e-mail].