Field Service Technician – ND

The E3 Company; North Dakota; On-site; USD 28,413 - 40,467; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Life insurance

Vision insurance

Overtime pay

Job summary

A leading field service provider in North Dakota is seeking a Field Service Technician. This full-time role requires prior field experience, technical problem-solving skills, and the ability to lift 70 lbs. You will provide 24/7 support, troubleshoot equipment issues, and ensure compliance with safety regulations. Competitive pay starting from $25 per hour, along with benefits like health insurance and 401(k) matching are offered. Travel is required for this position.

Qualifications

• Must have prior field experience in related field.
• Valid driver’s license required.
• Ability to lift 70 lbs.

Responsibilities

• Provide 24/7 support when scheduled.
• Troubleshoot unit operation problems.
• Complete service ticket submissions.

Skills

Technical Problem-Solving

Mechanical Aptitude

Electrical Aptitude

Proficient with MS Office programs

Organizational skills

Verbal Communication Skills

Written Communication Skills

Job description

To provide superior and professional field service support for all E3 products. This includes both service calls on customer locations and service performed in house. Providing product operating instructions, training, and best practices to all E3 customers. Completing all required service ticket inputs and submitting per policy. Maintaining a clean and safe working environment including shop assets and company vehicles.

Role and Responsibilities

• 24/7 365 support when scheduled.
• Trouble Shoot Unit Operation Problems
• Hands-on equipment repairs in the field.
• Maintain accurate parts inventory.
• Customer Product Training
• Communicate Quality Issues/exceptions
• Comply to all customer and E3 HSE compliance requirements.

Admin, Training, and Other Requirements

• Service ticket completion and submitting
• Expense reporting
• Training (HSE, operational, customer required)
• DOT required inspections and documentation.

Desired Education Requirements and Work Experience

• Must have prior field experience in related field.
• Hydraulics and or electrical experience preferred.
• Due to DOT regulations candidate must be over 21 years of age.
• Valid driver’s license.

Required Skills

• Technical Problem-Solving and Mechanical/Electrical Aptitude
• Physically capable of Lift 70lbs not less than 36”
• No DMV major moving violations and/or DUI/DWI convictions within the previous 36 months
• Able to pull a tandem axle trailer.
• 50% travel/overnight stay
• Proficient with MS Office programs
• Ability to work autonomously.
• Superior organizational skills; strong attention to detail; excellent time management skills and commitment to deadlines
• Demonstrates professional work characteristics, high initiative, dependability, and credibility.
• Strong verbal and written communication skills
• Detail oriented and results driven.
• Positive and action-oriented personality
• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation Package:

• Overtime pay

Schedule:

• Day shift
• Monday to Friday
• Overtime
• hydraulics and or electrical: 1 year (Preferred)

Work Location: North Dakota and surrounding area

Job Information

Job Type: Full-time

Pay: From $25.00 per hour

Experience:

• hydraulics and or electrical: 1 year (Preferred)