FIELD SERVICE TECHNICIAN

Custom Truck One Source; Williston (ND); On-site; USD 55,000 - 69,000; Full time

Benefits offered by this job

401(k) with Employer Match

Health Insurance

Dental, Vision, Life Insurance

Paid Vacation, Sick and Holidays

Company paid health and wellness

Job summary

Custom Truck One Source is seeking a Field Service Technician around Williston, ND. The role focuses on troubleshooting, repair and maintenance of chassis, cranes, and other heavy equipment in the field or service center.

The ideal candidate has 5+ years in shop or field tech, owns tools, and holds a valid driver’s license (CDL Class B preferred). Willingness to travel and complete safety training is required.

Qualifications

• High school diploma or GED required.
• Five years of related experience in shop or field tech.
• Valid driver's license; CDL Class B preferred.
• Must have own tools.

Responsibilities

• Read and interpret manuals and repair orders. (Must access information and perform diagnostics)
• Diagnose and repair LMI Diagnostics and CAN bus.
• Perform repairs on utility trucks and equipment including electrical and hydraulics.
• Prepare inspection reports and repair orders with time and parts costs.
• Travel to job sites; communicate with customers to minimize downtime.

Skills

Electrical

Hydraulics

Schematic/blueprints

Welding

Diagnostic software

Education

High School diploma or GED

Tools

DTNA diagnostic software

Quick Serve

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

FIELD SERVICE TECHNICIAN

Full Time Non-Exempt [Hourly] Technical Williston, ND, US

3 days ago Requisition ID: 6315

Salary Range: $40.00 To $50.00 Hourly

Custom Truck One Source “CTOS” designs, assembles, sells, rents, and services trucks, cranes, and other heavy equipment. Our clients include some of the largest utilities, telecom, construction, forestry, oil, and rail companies in the nation

Seeking a Field Tech / Mechanic based around the Williston, ND area

• PM’s & Repair of Utility Trucks and Equipment. Bucket trucks, diggers, truck-mounted cranes etc.
• Mon – Fri, day shift OT and occasional over-night travel as needed
• Must have tools, Valid driver’s licenses (CDL Class B a plus)
• CTOS provides a Utility Truck equipped with a crane, welder, company computer and phone.

Summary:

Primary responsibility is to perform vehicle troubleshooting, repair and maintenance work on chassis and track mounted aerials, digger derricks, cranes, high rail, and other equipment, in accordance with dealer and factory standards, in the field.

Essential Duties and Responsibilities:

• Reports to Field Service Manager, who will provide brief description of issues and supporting information related to the vehicle.
• Read and interpret equipment manuals and repair orders/instructions to perform required maintenance and service. (Must have the ability to utilize laptop, etc. to be able to access needed information and perform diagnostic tests.)
• Performs work as outlined in work instructions set forth by Field Service Manager; efficiently, accurately, and in accordance with Custom Truck One Source standards.
• Diagnosis and repair LMI Diagnostics (Load Moment Indicator) and CAN bus (Controller Area Network)
• Experience troubleshooting and repair of Utility trucks & Equipment including electrical and hydraulics.
• Inspects and services vehicles and makes repairs and adjustments both at the service center and in the field.
• Verify work performed, road test vehicles as necessary.
• Prepare inspection reports, repair orders (recording service time and parts costs) and timecards completely and accurately.
• Tag all warranty and core parts for return.
• Advises management immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.
• Attends CTOS safety training and follows all safety requirements.
• Attends CTOS and factory -sponsored training classes.
• Understand and follow federal, state and local regulations such as those governing the disposal of hazardous wastes.
• Communicate easily with customers and internal departments to ensure minimal equipment downtime.
• Flexibility to travel beyond the area of coverage, based on business need.
• Work closely with Service Manager to grow and improve customer satisfaction.
• Additional duties or responsibilities as designated by the Service Manager.

Preferred Skills:

• Electrical, schematic / blueprints, hydraulic, welding, and related experience
• Experience with Quick Serve, DTNA, or related diagnostic software.
• DOT, ANSI, and Dielectric testing desired

Requirements:

• High School diploma or GED.
• Five years of related experience. (Shop Tech and Field Tech)
• Must hold a valid driver’s license. (CDL Class B preferred.)
• Must have your own tools.
• Proficient in documentation using software, meeting deadlines and schedules.

Mental/Physical Requirements:

• Ability to regularly work in outside weather conditions, including wet and/or humid conditions. The employee is occasionally exposed to extreme cold, and extreme heat. The noise level in the work environment is usually moderate to loud.
• Positive attitude, professionalism, Punctual attendance.
• Physical capability for lifting, carrying, pushing, and pulling.
• The ability to bend, stoop, and lift, up to 50 lbs.
• Comfort with heights and manual labor.
• Manual dexterity for operating tools and equipment.
• 401(k) with Employer Match
• Competitive Health Care including Dental, Vision, and Life Insurance
• Company paid health and wellness programs
• Paid Vacation, Sick and Holidays
• STD/LTD
• Partner Discounts (Tool Discount Programs)
• Investment in Employee Development including https://www.customtruck.com/careers/step

Custom Truck One Source is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Please note that we do not offer sponsorship for work authorization. Only candidates authorized to work in United States without the need for sponsorship will be considered for this position.