Field Service Technician – PA

The E3 Company; Meadville (Crawford County); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

The E3 Company is seeking a Field Service Technician to deliver high-quality field service support for E3 products at customer locations and in our shop. You will perform repairs, startups, training, and preventive maintenance while ensuring accurate service tickets and inventory control.

Applicants should have a BS in an engineering/technical field with 5+ years of relevant experience, strong problem-solving abilities, and the ability to travel 50% as needed.

Qualifications

• B.S. in Engineering or Technical Field with 5+ years of applied experience.
• Experience directly related to field service in industrial settings.
• ISO-based Quality System and API/ASME codes familiarity is preferred.
• Automation and industrial control systems experience is a plus.

Responsibilities

• Provide field service support on customer sites and in-house as needed.
• Travel to customer locations for repairs, PMs, exchanges, startups or technical support.
• Complete service tickets and manage service parts inventory.
• Maintain safety and compliance with HSE policies and procedures.

Skills

Valid driver's license

Autonomy

MS Office

Time management

Communication skills

Strong organizational skills

Independent worker

Education

B.S. in Engineering or Technical Field

Tools

SolidWorks

P&ID familiarity

CAD principles

Job description

The Field Service Technician provides superior and professional field service support for all E3 products. This includes both service calls on customer locations and in-house service performed. Providing product operating instructions, training, and best practices to all E3 customers. Completing service ticket inputs and managing service parts inventory. Maintaining a clean and safe working environment including shop assets and company vehicles.

• Providing product service support 24 / 7 / 365 when scheduled to work
• Communicate effectively to customers, E3 management, and all employees
• Operate all E3 equipment and vehicles according to E3 policies and procedures
• Travel to customer locations to perform product repairs, PM’s, exchanges, start-ups or technical support
• Perform in-house product repairs, PM’s, and other services
• Complete all service ticket requirements
• Complete all service inventory management requirements to assure inventory accuracy
• Comply to all customer and E3 HSE compliance requirements.
• Comply to all E3 and customer training requirements
• Complete all required expense reporting
• Report all HSE incidents, close call or non-compliance issues

Additional Job Requirements:

• Travel 10-35% monthly depending on company requirements
• On-call for E3 corporate business needs
• Able to sit for extended periods when completing tasks
• May be required to operate a company vehicle (DOT physical)
• Able to lift heavy parts and assist in assembly of new or repair of exiting equipment

Desired Education Requirements and Work Experience

• B.S. in Engineering or Other Technical Field with 5+ years of applied experience
• Experience directly related to the hydraulic fracturing industry
• Experience working in the Bakken on directional drilling operations
• Technical Problem-Solving and Mechanical/Electrical Aptitude is required of the candidate
• Interpersonal management skills
• Attitude to face all challenges presented
• Ability to apply critical thinking and technical knowledge to develop solutions for customer problems
• Experience with ISO based Quality SystemExperience with API/ASME codes
• Experience with automation and industrial control systems
• Strong computer and administration skills
• Strong organizational and communications skills
• Familiarity with P&ID’s, build instructions and CAD principles (Solidworks skills preferred)

Required Skills

• Valid driver’s license
• No DMV major moving violations and/or DUI/DWI convictions within the previous 36 months
• Must have prior field experience in a related field.
• Hydraulics and electrical experience preferred.
• Technical Problem-Solving and Mechanical/Electrical Aptitude
• Able to pull a tandem axle trailer.
• 50% travel/overnight stay
• Good with MS Office programs
• Ability to work autonomously.
• Superior organizational skills; strong attention to detail; excellent time management skills and commitment to deadlines
• Demonstrates professional work characteristics, high

Job Information

Job Type: Full-time

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Overtime

Work Location: Meadville, PA. and surrounding area