Field Service Technician - Nashville

Zitko Group Ltd; Nashville (TN); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in security solutions seeks a Field Service Technician in Nashville, TN. You will be responsible for servicing various security systems, ensuring high standards are met while delivering exceptional customer service. Ideal candidates will possess a strong understanding of security systems and have hands-on experience in similar roles. Benefits include competitive hourly pay, 401k, and a company vehicle.

Benefits

401k fully loaded benefits

Company vehicle

Qualifications

• Understanding of security systems with experience in Lenel and C-cure.
• At least 2 years hands-on experience in a similar role.
• Valid and clean driver's license required.

Responsibilities

• Travel to client sites for security system repairs and maintenance.
• Provide outstanding customer service.
• Perform preventative maintenance across client sites.

Skills

Customer Service

Networking

Programming skills

Tools

Lenel

C-cure

Job description

Since 1987 TSi have been a leading provider in security systems and solutions. We are 100% Employee-Owned, treating all employee-owners like family and customers alike. We pride ourselves and dedicate everything we do to provide exceptional customer service.

Each employee-owner is empowered by our F.O.C.U.S philosophy to make decisions, to deliver outstanding service and exceed clients’ expectations, giving trust and autonomy in each role.

We currently have an opening for a Field Service Technician in Nashville, TN

Role:

Working as a Field Service Technician for TSi, you’ll be responsible for travelling to client sites and carrying out assigned tasks to repair, maintain and install a variety of security systems, whilst providing outstanding customer service to clients.

Requirements:

• You’ll need to have a good understanding of a wide range of security systems with experience in Lenel and C-cure being a great benefit, however a well-rounded knowledge of brands is highly advantageous for this role.
• You must be able to carry out tasks to a high standard and follow company installation standards along with providing outstanding customer service to clients.
• Be comfortable working at heights (as required, climbing ladders etc.)
• Be responsible for performing preventative maintenance across client sites.
• Should ideally have at least 2 years “hands-on” experience in a similar role.
• Great networking and programming skills with access control and video systems.
• You’ll need to hold a valid and clean drivers license to travel to locations as needed
• Part of an on-call rota.

Location:

Package:

$26-32ph (depending on level of experience), 401k “fully loaded” TSi benefits, Employee-Owner, company vehicle etc.

Having spent most of my working career in recruitment, I absolutely love working with clients, building those relationships and delivering outstanding service, I feel such a sense of responsibility with everything I do

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Some of the 709 testimonials about our team

Arman (Candidate)
12/04/25

Great work and amazing support from first day.

Arman (Candidate)
12/04/25

Oliver did a wonderful job in the process always keeping me informed and answering any questions I had. He always maintains a very positive attitude and is enjoyable to work with.

Clayton (Candidate)
11/04/25

The best recruiter I have ever spoken with. A credit in an industry that is sometimes lacking.

Nick (Candidate)
31/05/25

Yvonne doesn't even know the positive change my life has gone through since working here. I've been on trips, gotten out of dept. I've gotten engaged, got my first apartment and most importantly found a job that I actually LOVE and don't see myself leaving them anytime soon. I thank Yvonne A LOT all the time that she's helped me get this job!! I'm grateful

Julie was an absolute pleasure to work with. She took the time to understand our company's specific needs and consistently kept us informed throughout the entire recruitment process. Her communication was clear and timely, and her commitment to finding the right fit for our team was evident from the start.The candidates she presented was exceptionally high, making our decision process both easier and more efficient. Julie's professionalism, insight, and genuine enthusiasm made the search for the correct candidate so much easier. We'll definitely be turning to her again for future hiring needs.

Lauren is prompt and helpful1st class

Well, in a nutshell, I guess it was just a pleasure to speak with somebody that when you can try to explain to them of how you feel and what you wanna do for people and they're understanding of they want even help you help people to me that's that's gold in a pocket that's awesome so she was just a pleasure to speak with

Raymond (Candidate)
23/05/25

Helen is a joy to work with and very good and dedicted recruiter. Who I am sure has a good of a relationship with her clients as she does her contractors.

Mark (Candidate)
22/05/25

Top guy, really easy to deal with and the reason for trusting him to find my next role

Al (Candidate)
22/05/25

Hannah has been great I'm in the middle of commissioning a hospital. She has been very pleasant and accommodating to my changing schedule

Jason (Candidate)
20/05/25

Helen is one of the best recruiters out there. Goes out of her way to ensure everything is running smoothly for the contractors.

Ken (Candidate)
17/05/25

Lee was excellent and very supportive pre and post interview!

I'm incredibly grateful to Steve for helping me land my current role. His professionalism, clear communication, and genuine support throughout the process made a huge difference. He understood exactly what I was looking for and connected me with a great opportunity. Highly recommend working with him.

Stephen was excellent at explaining the job and keeping in contact with me. Nice one

James (Candidate)
09/05/25

I cannot fault Ellie on any aspects to date - all correspondence has been forthcoming and pro-active.

Mr Aaron McDonald helped me through this part of the process and he was handeld the preparation for my interview from A to Z perfectly.

AIMAN (Candidate)
02/05/25

She was more that amazing

Brian (Candidate)
01/05/25

Thank you Lee for being really responsive and thorough throughout the process.

Stephany (Candidate)
01/05/25

Ellie is always helpful and gives full details of job, if any problems always there to give advise, could not fault Ellie for the help and assistance in all works. Hope we can carry on with the working relationship to achieve success on contracts.

Dave (Candidate)
30/04/25

stephen understood what i was looking for which was comforting

mike (Candidate)
29/04/25

Aaron was a pleasure to deal with. Kept me updated every step of the way. Shared my enthusiasm and excitement for my new opportunity.Highly recommend.

I would like to thank Mr. Aaron for his telephone interview with me. He provided me with constructive dialogue and excellent clarification of ZITCO and its areas of work. I also thank him for his wonderful excellence in this interview. It was a pleasure to communicate with Mr. Aaron McDonald.

AIMAN (Candidate)
22/04/25

Michelle has been amazing to work with! She has been very forthcoming with information and very timely in her responses. Her friendly manner has made the Interview process so far a great experiance.

John (Candidate)
22/04/25

Hannah was an absolutely so sweet through the interview process. From our conversation, she was professional and incredibly helpful in providing detailed information about the role and the company. I truly appreciated her clear communication and prompt follow ups. It's clear that she genuinely cares about finding the right fit for both the candidate and the company. Thank you so much Hannah!

We've had the pleasure of working Nadine an exceptional recruiter partner who consistently brings professionalism, positivity, and an unwavering commitment to supporting our hiring needs. Her upbeat demeanor and understanding of our business complexities make her an invaluable partner. She approaches every challenge with a solution-focused mindset and demonstrates a ability to align candidate profiles with our organizational goals. She's great at what she does, and we're grateful for her partnership.

Very professional and knowledgeable.

Kyle (Candidate)
17/04/25

Very professional and knowledgeable.

Kyle (Candidate)
17/04/25

Very talented professional with am amazing insight of the market, the guy to go too if you're looking to step up your career!

George (Candidate)
15/04/25

Amazing professional would certainly recommend him to any person looking to step up their career.

George (Candidate)
15/04/25

Arman (Candidate)
12/04/25

Great work and amazing support from first day.

Arman (Candidate)
12/04/25

Oliver did a wonderful job in the process always keeping me informed and answering any questions I had. He always maintains a very positive attitude and is enjoyable to work with.

Clayton (Candidate)
11/04/25

The best recruiter I have ever spoken with. A credit in an industry that is sometimes lacking.

Nick (Candidate)
31/05/25

Yvonne doesn't even know the positive change my life has gone through since working here. I've been on trips, gotten out of dept. I've gotten engaged, got my first apartment and most importantly found a job that I actually LOVE and don't see myself leaving them anytime soon. I thank Yvonne A LOT all the time that she's helped me get this job!! I'm grateful

Julie was an absolute pleasure to work with. She took the time to understand our company's specific needs and consistently kept us informed throughout the entire recruitment process. Her communication was clear and timely, and her commitment to finding the right fit for our team was evident from the start.The candidates she presented was exceptionally high, making our decision process both easier and more efficient. Julie's professionalism, insight, and genuine enthusiasm made the search for the correct candidate so much easier. We'll definitely be turning to her again for future hiring needs.

Lauren is prompt and helpful1st class

Well, in a nutshell, I guess it was just a pleasure to speak with somebody that when you can try to explain to them of how you feel and what you wanna do for people and they're understanding of they want even help you help people to me that's that's gold in a pocket that's awesome so she was just a pleasure to speak with

Raymond (Candidate)
23/05/25

Helen is a joy to work with and very good and dedicted recruiter. Who I am sure has a good of a relationship with her clients as she does her contractors.

Mark (Candidate)
22/05/25

Top guy, really easy to deal with and the reason for trusting him to find my next role

Al (Candidate)
22/05/25

Hannah has been great I'm in the middle of commissioning a hospital. She has been very pleasant and accommodating to my changing schedule

Jason (Candidate)
20/05/25

Helen is one of the best recruiters out there. Goes out of her way to ensure everything is running smoothly for the contractors.

Ken (Candidate)
17/05/25

Lee was excellent and very supportive pre and post interview!

I'm incredibly grateful to Steve for helping me land my current role. His professionalism, clear communication, and genuine support throughout the process made a huge difference. He understood exactly what I was looking for and connected me with a great opportunity. Highly recommend working with him.

Stephen was excellent at explaining the job and keeping in contact with me. Nice one

James (Candidate)
09/05/25

I cannot fault Ellie on any aspects to date - all correspondence has been forthcoming and pro-active.

Mr Aaron McDonald helped me through this part of the process and he was handeld the preparation for my interview from A to Z perfectly.

AIMAN (Candidate)
02/05/25

She was more that amazing

Brian (Candidate)
01/05/25

Thank you Lee for being really responsive and thorough throughout the process.

Stephany (Candidate)
01/05/25

Ellie is always helpful and gives full details of job, if any problems always there to give advise, could not fault Ellie for the help and assistance in all works. Hope we can carry on with the working relationship to achieve success on contracts.

Dave (Candidate)
30/04/25

stephen understood what i was looking for which was comforting

mike (Candidate)
29/04/25

Aaron was a pleasure to deal with. Kept me updated every step of the way. Shared my enthusiasm and excitement for my new opportunity.Highly recommend.

I would like to thank Mr. Aaron for his telephone interview with me. He provided me with constructive dialogue and excellent clarification of ZITCO and its areas of work. I also thank him for his wonderful excellence in this interview. It was a pleasure to communicate with Mr. Aaron McDonald.

AIMAN (Candidate)
22/04/25

Michelle has been amazing to work with! She has been very forthcoming with information and very timely in her responses. Her friendly manner has made the Interview process so far a great experiance.

John (Candidate)
22/04/25

Hannah was an absolutely so sweet through the interview process. From our conversation, she was professional and incredibly helpful in providing detailed information about the role and the company. I truly appreciated her clear communication and prompt follow ups. It's clear that she genuinely cares about finding the right fit for both the candidate and the company. Thank you so much Hannah!

We've had the pleasure of working Nadine an exceptional recruiter partner who consistently brings professionalism, positivity, and an unwavering commitment to supporting our hiring needs. Her upbeat demeanor and understanding of our business complexities make her an invaluable partner. She approaches every challenge with a solution-focused mindset and demonstrates a ability to align candidate profiles with our organizational goals. She's great at what she does, and we're grateful for her partnership.

Very professional and knowledgeable.

Kyle (Candidate)
17/04/25

Very professional and knowledgeable.

Kyle (Candidate)
17/04/25

Very talented professional with am amazing insight of the market, the guy to go too if you're looking to step up your career!

George (Candidate)
15/04/25

Amazing professional would certainly recommend him to any person looking to step up their career.

George (Candidate)
15/04/25

Arman (Candidate)
12/04/25

Great work and amazing support from first day.

Arman (Candidate)
12/04/25

Oliver did a wonderful job in the process always keeping me informed and answering any questions I had. He always maintains a very positive attitude and is enjoyable to work with.