Field Service Technician (Minnesota)

Machine Solutions Inc.; Sleepy Eye (MN); On-site; USD 45,460 - 56,481; Full time

Benefits offered by this job

Advanced technical training

Collaborative team environment

Opportunities for mentoring

Job summary

Machine Solutions Inc., based in Minnesota, is looking for a Field Services Technician to lead equipment installations and provide technical support. The role demands a mix of mechanical and electrical knowledge, along with strong problem-solving skills and the ability to travel. Join a collaborative culture focused on innovation and customer service. If you're passionate about technology and enjoy customer interactions, we encourage you to apply.

This position offers opportunities for growth, hands-on exposure to cutting-edge technology, and a chance to make a direct impact on customer solutions.

Qualifications

• 2–4 years of field service, maintenance, or technical support experience.
• Ability to read electrical schematics and engineering drawings.
• Hands-on experience with tools.

Responsibilities

• Lead equipment installations and upgrades.
• Troubleshoot mechanical and electrical issues.
• Train customers on equipment operation.

Skills

Electrical systems knowledge

Mechanical systems knowledge

Control systems knowledge

Problem-solving skills

Customer-facing experience

Ability to travel

Education

Associate degree or equivalent technical training

Tools

Diagnostic equipment

Multimeters

Job description

About Us

Machine Solutions is the premier provider of advanced equipment and services for the medical device, biopharmaceutical, and blood- and plasma-collection industries. We support our customers’ needs and growth by delivering quality and value through a wide breadth of products.

Machine Solutions provides proprietary mechanical solutions to a variety of complex process, testing and device design challenges. Our equipment has become the industry standard for stent crimping, balloon catheter pleating and folding, catheter braiding and medical device manufacturing applications. As a pioneer in radio frequency technology, we continue to develop advancing technology for thermal forming, molding and welding plastic for medical manufacturing, biopharmaceutical, and blood- and plasma-processing applications. Our experienced engineering team has automated manual processes that enable customers to increase production volumes and profit margins, and we provide an excellent customer experience with a dedicated aftermarket team ready to provide technical service and process support.

Machine Solutions is privately owned by BW Forsyth Partners, a Barry‑Wehmiller company. BW Forsyth Partners is the investment arm of the global manufacturing and engineering consulting firm Barry‑Wehmiller, focusing on acquiring small‑ to middle‑market companies in capital and component equipment and professional services sectors. They deploy operational improvements and strategy development while preserving the autonomy, vision and entrepreneurial spirit of leadership teams.

Field Services Technician (Automation & Equipment Support)

Travel‑Based Role | Domestic & International

Machine Solutions (MSI)

Division: Alpine Laser

Location: Minnesota

Compensation: $33 - $41 per hour

Drive Innovation. Solve Complex Challenges. Support Customers Worldwide.

Why Join Us

• 50%+ travel (including international opportunities)
• Work with cutting‑edge automation and engineering technology
• Career growth through advanced technical training
• Collaborative culture with Engineering, Quality, and Operations teams
• Opportunity to mentor junior technicians and lead field projects

What You’ll Do

• Lead equipment installations, upgrades, and preventive maintenance
• Troubleshoot mechanical, electrical, pneumatic, and software issues
• Deliver onsite and remote technical support with fast response times
• Train customers on equipment operation and best practices
• Manage service cases from assignment through resolution
• Maintain detailed service documentation and reports
• Collaborate cross‑functionally to improve product quality and performance
• Support customer visits, testing (FAT), and lab activities

What You Bring

• 2–4 years of field service, maintenance, or technical support experience
• Strong knowledge of electrical systems, mechanical systems, and control systems
• Ability to read electrical schematics and engineering drawings
• Hands‑on experience with tools, multimeters, and diagnostic equipment
• Excellent problem‑solving and troubleshooting skills
• Effective communication and customer‑facing experience
• Associate degree or equivalent technical training preferred

Key Requirements

• Valid driver’s license & ability to travel internationally
• Passport eligibility (no restrictions)
• Ability to lift up to 40 lbs and work in industrial environments

Make an Impact

If you’re passionate about technology, enjoy travel, and want to be part of a team that delivers exceptional customer solutions, we want to hear from you. Apply today and power the future of automation with us.

Top Keywords

Field Service Technician, Automation Technician, Equipment Maintenance, Electrical Troubleshooting, Mechanical Repair, Industrial Technician, Preventive Maintenance, Machine Repair, Technical Support, Customer Support Engineer, Control Systems, PLCs, Electrical Schematics, Pneumatics, International Travel Jobs, Engineering Technician, Manufacturing Equipment, Field Engineer

At Barry‑Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.

Barry‑Wehmiller is an equal opportunity employer. M/F/D/V. This organization uses E‑Verify.

Applicants may be subject to pre‑employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

Company

Machine Solutions, Inc.