Field Service Technician (Minnesota)

Machine Solutions Inc.; Minnetonka (MN); On-site; USD 45,460 - 56,481; Full time

Job summary

Machine Solutions Inc. is seeking a Field Services Technician to lead installations, upgrades, and maintenance across our automation equipment portfolio.

You will diagnose and resolve electrical, mechanical, pneumatic, and software issues on site and remotely, ensuring rapid response and high first-time fixes. The role requires hands-on skills, the ability to read schematics, and strong communication with customers.

Qualifications

• 2–4 years of field service or technical support experience.
• Strong knowledge of electrical, mechanical, and control systems.
• Ability to read electrical schematics and engineering drawings.
• Hands-on experience with tools and diagnostic equipment.
• Excellent problem-solving and customer-facing skills.

Responsibilities

• Lead equipment installations, upgrades, and preventive maintenance.
• Troubleshoot mechanical, electrical, pneumatic, and software issues.
• Deliver onsite and remote technical support with fast response times.
• Train customers on equipment operation and best practices.
• Manage service cases from assignment through resolution.
• Maintain detailed service documentation and reports.
• Collaborate cross‑functionally to improve product quality and performance.
• Support customer visits, testing (FAT), and lab activities.

Skills

Field service

Electrical systems

Mechanical systems

Control systems

Reading schematics

Troubleshooting

Customer-facing

Communication

Education

Associate degree or equivalent technical training

Tools

Multimeters

Diagnostic equipment

Job description

Job Description

Position: Field Services Technician (Automation & Equipment Support)

Division: Alpine Laser

Location: Minnesota

Compensation: $33 - $41 per hour

Travel: 50%+ domestic and international travel expected.

Why Join Us?

• Work with cutting‑edge automation and engineering technology
• Career growth through advanced technical training
• Collaborative culture with Engineering, Quality, and Operations teams
• Opportunity to mentor junior technicians and lead field projects

What You’ll Do

• Lead equipment installations, upgrades, and preventive maintenance
• Troubleshoot mechanical, electrical, pneumatic, and software issues
• Deliver onsite and remote technical support with fast response times
• Train customers on equipment operation and best practices
• Manage service cases from assignment through resolution
• Maintain detailed service documentation and reports
• Collaborate cross‑functionally to improve product quality and performance
• Support customer visits, testing (FAT), and lab activities

What You Bring

• 2–4 years of field service, maintenance, or technical support experience
• Strong knowledge of electrical systems, mechanical systems, and control systems
• Ability to read electrical schematics and engineering drawings
• Hands‑on experience with tools, multimeters, and diagnostic equipment
• Excellent problem‑solving and troubleshooting skills
• Effective communication and customer‑facing experience
• Associate degree or equivalent technical training preferred

Key Requirements

• Valid driver’s license and ability to travel internationally
• Eligibility for a passport (no travel restrictions)
• Ability to lift up to 40 lbs and work in industrial environments

Make an Impact

If you’re passionate about technology, enjoy travel, and want to be part of a team that delivers exceptional customer solutions, we want to hear from you.

Apply today and power the future of automation with us.

Barry‑Wehmiller is an equal opportunity employer. M/F/D/V. This organization uses E‑Verify.

Applicants may be subject to pre‑employment screening, including drug screening, reference checks, employment verifications, background screening, and skills assessments.