Field Service Technician: Military Vehicle Specialist

AM General LLC; South Bend (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

AM General LLC seeks a skilled field service expert to support JLTV and HMMWV automotive systems globally. You will provide technical information, tooling, and maintenance procedures to ensure mission readiness.

Responsibilities include field service support, detailed reporting, troubleshooting, and coordinating with engineering and training teams. Willingness to travel CONUS/OCONUS is required.

Qualifications

• High School Diploma or GED is required.
• Automotive vocational degree or five-year automotive technical experience is required.
• ASE Certifications are a plus.
• MOS experience in JLTV/HMMWV is desirable.
• Instructor experience is a plus.
• Must be able to travel within CONUS and OCONUS for extended periods.
• Strong written and verbal communication skills.
• Experience with diagnostic and repair equipment.

Responsibilities

• Serve as Subject Matter Expert on automotive systems including JLTV and HMMWV; provide technical information, tooling, and maintenance procedures.
• Support contract requirements with field service support worldwide.
• Provide detailed field service reports on program status, deficiencies, and repairs.
• Perform maintenance and services in support of department operations.
• Identify, troubleshoot, and correct automotive electrical, hydraulic, and mechanical issues.
• Promote AM General Training and Field Service capabilities to customers.
• Serve as liaison between customer operations and manufacturing, engineering, and quality for issues.
• Support engineering during testing at various test sites.
• Support Training department and customer inquiries with high-level service.
• Travel to CONUS/OCONUS sites as required.

Skills

Automotive maintenance

CAN bus knowledge

Microsoft Office

Strong communication

Teamwork and multitasking

Customer service

Problem solving

Education

High School Diploma or GED

Automotive vocational degree or 5 years automotive tech experience

ASE Certifications a plus

MOS experience desirable

Ability to obtain US government clearance

Tools

Microsoft Suite

Job description

AM General LLC seeks a skilled field service expert to support JLTV and HMMWV automotive systems globally. You will provide technical information, tooling, and maintenance procedures to ensure mission readiness.

Responsibilities include field service support, detailed reporting, troubleshooting, and coordinating with engineering and training teams. Willingness to travel CONUS/OCONUS is required.