Field Service Technician – Medical Sterilization & Washers

Prescott's Med; Florida; On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Healthcare insurance

Disability insurance

401K plan with company matching

Training and certifications

Job summary

Prescott's, Inc. is seeking a Field Service Technician to support Washer Solutions, performing installation, preventive maintenance, troubleshooting, and repair of medical sterilization and washing equipment at hospitals, research institutions, and laboratories.

The role requires mechanical and electrical aptitude, willingness to travel 60–90% to customer sites, and a commitment to safe, high‑quality service with clear documentation and courteous communication.

Qualifications

• High school diploma or GED required; technical school training in mechanical, electrical, or electronic systems preferred.
• Valid driver's license and clean driving record required.
• 1-3 years of directly related field service or technical maintenance experience; or 3-5 years of hands‑on experience without formal training.
• Strong technical, troubleshooting, and mechanical aptitude.
• Familiarity with the repair and maintenance of Getinge (CASTLE) and/or Steris (AMSCO) washing, sterilization, and surgical equipment preferred.

Responsibilities

• Troubleshoot, repair, modify, and refurbish industrial washing, sterilization, and surgical equipment and system components.
• Perform preventive and corrective maintenance on equipment from multiple manufacturers, including Getinge (CASTLE), Steris (AMSCO), Consolidated, Tuttnauer, and others.
• Service a range of devices, including autoclaves, rack washers, tunnel washers, bottle fillers, bedding dispensers, blanket warmers, surgical lights, and surgical tables.
• Conduct installations and equipment modifications as required.
• Maintain accurate service documentation, reports, and inventory records in accordance with company standards.
• Deliver an exceptional customer experience through proactive communication and dedication to resolving performance issues.
• Plan and manage service schedules to ensure timely response and completion of all assignments.
• Maintain professional, courteous communication with customers, contractors, and colleagues.
• Provide on‑site training or demonstrations to customers on the proper use and maintenance of equipment.
• Identify and communicate opportunities for equipment upgrades, service contracts, or replacement solutions.
• Use company‑provided technology (laptop, CRM, service reporting software) to complete and submit service call reports within 24 hours of completion.
• Manage personal tools, parts, and inventory efficiently to support field operations.
• Ensure compliance with company safety policies and all customer site protocols.

Skills

Mechanical aptitude

Electrical troubleshooting

Customer service

Field service

Driving

Education

High school diploma or GED

Technical school training in mechanical/electrical systems

Tools

Getinge (CASTLE)

Steris (AMSCO)

CRM software

Job description

Prescott's, Inc. is seeking a Field Service Technician to support Washer Solutions, performing installation, preventive maintenance, troubleshooting, and repair of medical sterilization and washing equipment at hospitals, research institutions, and laboratories.

The role requires mechanical and electrical aptitude, willingness to travel 60–90% to customer sites, and a commitment to safe, high‑quality service with clear documentation and courteous communication.