Field Service Technician Level 3

nVenia, A Duravant Company; Chicago (IL); On-site; Full time

Job summary

A leading company in machinery manufacturing is seeking a Field Service Technician to manage equipment lifecycle services at customer sites in the Greater Chicago Area. Responsibilities include installation, troubleshooting, and preventive maintenance to ensure high customer satisfaction. Candidates should have a strong mechanical and electrical background, along with experience in PLC programming and technical support.

Benefits

Shared company-paid premium health benefits

Health Savings Account options

Company-paid telemedicine program

401(k) employer matching plan

Employee Assistance Program

Qualifications

• 2+ years of experience in maintenance and troubleshooting of large capital equipment.
• Ability to interpret technical information related to mechanics and electronics.
• Valid driver's license and a good driving record.

Responsibilities

• Conduct field service calls for installation, commissioning, and repairs.
• Perform mechanical and electrical troubleshooting for PLC programs.
• Document all service activities accurately and timely.

Skills

Mechanical knowledge

Electrical troubleshooting

PLC programming

Technical support

Education

High School Diploma or equivalent

Associate or bachelor’s degree in Mechatronics

EE, EET, EECS or Industrial Electronics degree

Job description

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nVenia, A Duravant Company provided pay range

This range is provided by nVenia, A Duravant Company. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$37.00/hr - $47.00/hr

Direct message the job poster from nVenia, A Duravant Company

Duravant’s Life Cycle Services division requires all Field Service Technicians to travel to customer sites to perform total equipment lifecycle management services. This includes installations, preventative maintenance, start-up/commissioning, troubleshoot issues, and provide upgrades/modernizations.

Duravant Field Service Technician:

• Conduct field service calls at customer sites to provide installation, commissioning, emergency repair, technical support, preventive maintenance, audits, retrofits and training services.
• Perform mechanical, electrical, troubleshooting for PLC programs and servo drive configuration.
• Achieve service delivery goals including response time, first time fix and customer satisfaction rates.
• Responsible for timely and accurate documentation of all service activities.
• Provide equipment reliability feedback to quality engineering and collaborate on improvements.
• Participate in cross-training and cross-functional teams with other Duravant operating companies.

Duravant Field Service Technician Competencies: If you hold any of these qualifications please apply.

• Degree of knowledge and experience of mechanical, hydraulic, electrical, and pneumatic components.
• Ability to interpret complex technical information involving mechanics and electronics, including schematics and mechanical engineering documentation.
• Knowledge of AB CompactLogix and various other PLCs knowledge/experience in operation, troubleshooting, and modifications.
• AB PanelView and various types of HMI programming and troubleshooting.
• Variable Frequency Drive (VFD) parameter configuration and programming.
• Depth-full understanding of Servo drive motor systems and configuration.

Duravant Field Service Technician Job Requirements:

• High School Diploma or equivalent required.
• Associate or bachelor’s degree in Mechatronics is desired.
• EE, EET, EECS or Industrial Electronics degree is a plus
• 2+ years of experience in the maintenance, installation and troubleshooting of large capital equipment required.
• Strong mechanical and electrical background required.
• Solid understanding and programming of PLCs is a plus.
• Must have a valid driver's license, and a good driving record.
• Travel extensively, up to 80% this can be regionally or nationally

Duravant Field Service Technician benefits:

• Shared company-paid premium health benefits with buy-up options.
• Health Savings Account (HSA) options
• Company-paid telemedicine program.
• Company paid Long-term Disability Plan and Basic Life and AD&D.
• 401(k) employer matching plan.
• Company discount program for you and your family (e.g., concerts, sporting events, health and wellness, travel, gifts and more!).
• Employee Assistance Program (EAP) that assists with guidance on childcare, financial planning, pet care and more.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Manufacturing, Production, and Engineering

• Industries

  Machinery Manufacturing, Facilities Services, and Automation Machinery Manufacturing

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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