Field Service Technician Level 1, Denver, CO
LINET Group
A complete application in a minute
Tailored resume and cover letter, ready to send.
Benefits offered by this job
Job summary
LINET in Denver, CO is seeking a Field Service Technician I to install, troubleshoot and repair LINET and non-LINET products in hospital settings. You will support customer installations and report bed function issues to the Technical Support Team, helping restore bed functionality on-site.
This role requires high mechanical aptitude, ability to work with electronic/hydraulic/pneumatic systems, and adherence to LINET Safety Procedures.
Qualifications
- High School Diploma or equivalent.
- 1 year related experience and/or training.
- Advanced electro-mechanical repair and troubleshooting skills.
- Valid driver license; able to be insured.
- Proficient in Microsoft Office Suite: Word, Excel, PowerPoint, Outlook.
Responsibilities
- Provide high level of customer service and interact with customers in a professional manner.
- Complete repair work for service related to electronic, hydraulic and pneumatic systems repairs as per established service standards and training.
- Assist with installations and perform routine preventative maintenance per service contracts.
- Document repairs with work orders, including evaluation, service or PM forms, and parts used, within 24 hours of completion.
- Perform routine preventative maintenance on beds, stretchers, OBTs, and other items per contracts and work orders.
- Understand product functionality and benefits to meet patient and caregiver needs.
- Complete ongoing education to stay current on LINET products and technologies.
- Adhere to LINET Safety Procedures during maintenance and repairs.
- Wear PPE as required; LINET provides equipment annually.
- Maintain service van, tools, and parts inventory; report issues for repairs as needed.
Skills
Education
Tools
Job description
Field Service Technician Level 1 - Mid-Michigan
LINET
Lansing, United States of America
No salary info
LINET
Los Angeles, United States of America
No salary info
Field Service Technician Level 1, Denver, CO
LINET
Denver, United States of America
No salary info
Field Service Technician I, Chicago, IL
LINET
Chicago, United States of America
No salary info
Field Service Technician I - Louisville, KY
LINET
Nashville, United States of America
No salary info
Field Service Technician - Charlotte NC
LINET
Charlotte, United States of America
No salary info
Field Service Technician - Level 1 - St. Louis, MO
LINET
St. Louis, United States of America
No salary info
LINET
Charlotte, United States of America
No salary info
Technical Engineer
LINET
No salary info
LINET
No salary info
LINET
No salary info
Regional Service Manager - West
LINET
Los Angeles, United States of America
No salary info
LINET
No salary info
LINET
No salary info
Technical Product Manager
LINET
No salary info
LINET
Washington, United States of America
No salary info
Strategic Sales Executive
LINET
Washington, United States of America
No salary info
LINET
No salary info
LINET Denver, United States of America
Full-time
No salary info
FIELD SERVICE TECHNICIAN - DENVER, CO
SUMMARY
At the direction of the Field Service Supervisor and the Technical Support Team, the Field Service Technician I will be provided assignments to complete installation, troubleshooting and repair of LINET and non-LINET products in hospital and healthcare facilities. The Field Service Technician will assist on customer installations and be responsible for reporting any damages, bed function failures to the Technical Support Team, and if possible, repair any of the reported bed concerns within the established standards while on site.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, those listed below:
- Provide high level of customer service and interact with customers in a professional manner.
- Complete repair work for service related to electronic, hydraulic and pneumatic systems repairs as per established service standards and training.
- Will assist as instructed on installationsand will complete routine preventative maintenance per service contracts.
- Document repairs as completed per work orders, to include, but not limited to; evaluation, service or PM forms, accurately describing any bed function failure, and how the failure was remedied, including parts used, or parts required to restore the bed back to service, and confirming warranty or non-warranty reported failure.
- All paperwork must be signed by both the technician and the facility representative, then submitted to Technical Support Team within 24 hours of completion
- Perform routine preventative maintenance on beds, and repairs on all beds, stretchers, OBT’s, and other accessory items that may have reported failures per outlined service contracts and work orders.
- Understand the detailed functionality and benefit offering of each product, how each product is best applied to meet emergent customer needs and benefits the products will provide to both the patient and caregivers.
- Complete ongoing education, as provided by LINET to stay current on all LINET products and technologies.
- Adhere toLINETSafety Procedures while conducting routine maintenance, work order repairs, installations and other-directed work on LINET products.
- Wear personal protective equipment including but not limited to safety shoes, eye protection, gloves, and protective clothing at all times.
- LINET will provide established equipment annually. LINET equipment is to be utilized by the service technician when working on LINET products and completing other assigned tasks.
- Required to complete service van maintenance, inventory of required tools, and spare parts prior to and at the end of each shift. If the van, tools or parts are in need of service or repair, the Service Technician will report this to his or her manager for approval to repair equipment prior to continued use for safety and per guidelines.
- All other duties as assigned
- Regular and timely attendance, nights, weekends and on-call hours maybe required.
CHARACTERISTICS
- High level of integrity
- Learning agility
- Exemplary interpersonal skills – ability to work effectively with a variety of personalities and behavioral styles
- Ability to organize and manage multiple priorities and deadlines/follow-up
- Expert level of technical acumen
- Strong customer orientation
- High level of Linet and competitor technical product knowledge
EDUCATION and/or EXPERIENCE
- High School Diploma or equivalent
- 1 year related experience and/or training
- Advanced electro-mechanical repair and troubleshooting skillS
- Valid driver license, ability to be insured under Company insurance per established guidelines. Drivers’ license record will be reviewed on an annual basis.
- Must be proficient in Microsoft Office Suite: Word, Excel, PowerPoint, Outlook
SUPERVISORY RESPONSIBILITIES
This position does not have supervisory responsibilities
LANGUAGE SKILLS
Ability to respond to common inquiries or complaints from employees, customers or members of the business or at-large community.
Ability to apply mathematical concepts and operations.
Ability to define problems, collect data, establish facts, draw valid conclusions, and offer appropriate solutions.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to sit and stand. The employee is occasionally required to walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Ability to drive in inclement weather.
Works in hospital environments where biohazards could be present
This position requires travel of 5% up to 80% for the purposes of field service, delivery & installation of beds, and occasional sales support and trade shows.
WHAT WE OFFER:
- 100% paid Employer paid short-term and long-term disability and life insurance
- 401k match (up to 4% of your annual salary)
- Employee Assistance Program
- Cell phone reimbursement LINET Americas, Inc. is an Equal Opportunity / Aff…
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
