Field Service Technician: Lab & Instrumentation Expert

Mettler-Toledo International, Inc; Tampa (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Company car

Insurance

401k match

Tuition reimbursement

Job summary

Mettler Toledo in Tampa, FL, seeks a field service technician to install, calibrate, and repair lab instruments on customer sites, with on-site and occasional remote support. You will ensure uptime, proper documentation, and service sales support.

Requirements include high school diploma or GED (or 5 years tech experience), valid driver''s license, 1–3 years hands-on tool experience, and willingness to travel up to 25–40% overnight.

Qualifications

• High school diploma or GED required, or 5 years relevant experience.
• Valid driver''s license with clean record.
• 1–3 years mechanical/technical experience using hand tools; field service or customer-facing experience preferred.
• Proficient with PCs, smartphones, and Microsoft Office.
• Overnight travel typically up to 25% - 40% (higher during training); overtime around 10% - 15%, up to 25% at times.
• Works in varied industrial and lab environments with exposure to chemicals, machinery, and PPE.
• This position is safety sensitive and is subject to drug testing as permitted by law.

Responsibilities

• Install, calibrate, maintain, and repair lab instruments following procedures and customer requirements.
• Troubleshoot independently, elevate complex issues, and maintain accurate service timekeeping records.
• Communicate professionally with customers and internal teams, promote services, and meet productivity and safety expectations.
• Maintain accurate inventory of parts, tools, and materials to support efficient service delivery.
• Act as a trusted technical resource to customers by providing guidance on proper use, care, and optimization of lab equipment.

Skills

Technical field service

Troubleshooting

Customer communication

PPE awareness

Education

High school diploma or GED

Tools

MS Office

Hand tools

Job description

Mettler Toledo in Tampa, FL, seeks a field service technician to install, calibrate, and repair lab instruments on customer sites, with on-site and occasional remote support. You will ensure uptime, proper documentation, and service sales support.

Requirements include high school diploma or GED (or 5 years tech experience), valid driver''s license, 1–3 years hands-on tool experience, and willingness to travel up to 25–40% overnight.