Field Service Technician: Lab Instrument Pro & Company Car

Mettler-Toledo International, Inc; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company car provision

Clothing allowance

Medical, dental and vision coverage

401(k) with company matching

Tuition reimbursement

Job summary

Mettler Toledo is seeking a field service technician to install, calibrate, and repair lab instruments at customer sites. The role emphasizes on-site presence with occasional remote support and requires adherence to safety and time-keeping practices.

The ideal candidate will have a high school diploma or GED (or 5 years of relevant experience), a valid driver's license, and 1–3 years of hands-on technical experience using hand tools. Travel is expected as part of this position.

Qualifications

• High school diploma or GED required or 5 years of relevant experience.
• Valid Driver's License and clean driving record.
• 1–3 years of mechanical/technical experience using hand tools; field service or customer-facing experience preferred.
• Proficient with PCs, smartphones, and Microsoft Office; valid driver's license required.

Responsibilities

• Install, calibrate, maintain, and repair lab instruments following procedures and customer requirements.
• Troubleshoot independently, elevate complex issues, and maintain accurate service and timekeeping records.
• Communicate professionally with customers and internal teams, promote services, and meet productivity and safety expectations.
• Maintain accurate inventory of parts, tools, and materials to support efficient service delivery.
• Act as a trusted technical resource to customers by providing guidance on proper use, care, and optimization of lab equipment.

Skills

Customer-facing experience

PCs & mobile devices

Troubleshooting

Communication

Education

High school diploma or GED

Tools

Hand tools

Job description

Mettler Toledo is seeking a field service technician to install, calibrate, and repair lab instruments at customer sites. The role emphasizes on-site presence with occasional remote support and requires adherence to safety and time-keeping practices.

The ideal candidate will have a high school diploma or GED (or 5 years of relevant experience), a valid driver's license, and 1–3 years of hands-on technical experience using hand tools. Travel is expected as part of this position.