Field Service Technician/ Industrial Mechanic

Triad Service Center Inc; Naperville (IL); On-site; Full time

Job summary

An established industry player is looking for a dedicated Field Service Technician to join their team. This role involves servicing and repairing light industrial equipment, ensuring customer satisfaction through effective maintenance and support. With a focus on safety and dependability, you will be responsible for diagnosing equipment issues, performing repairs, and maintaining accurate records. Enjoy a competitive benefits package, including medical, dental, and vision coverage, along with a flexible work schedule. If you have a passion for mechanics and customer service, this is the perfect opportunity for you to grow in a family-oriented environment.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

401K Plan with Company Match

Paid Holidays

Paid Time Off

Company Paid Life Insurance

Wellness Resources

Qualifications

• Strong mechanical skills to diagnose and repair light industrial equipment.
• Ability to provide excellent customer service through equipment maintenance.

Responsibilities

• Perform on-location preventative maintenance and repairs on customer equipment.
• Diagnose malfunctions and perform repairs on various industrial machines.

Skills

Mechanical Aptitude

Customer Service

Problem Diagnosis

Record Keeping

Safety Compliance

Education

Valid Driver's License

Tools

Company Vehicle

Laptop

Cell Phone

Job description

Field Service Technician/ Industrial Mechanic

Triad Service Center is seeking a qualified Field Technician for service and repair of light industrial equipment in the Naperville, IL area. Equipment that is commonly worked on includes floor scrubbers, sweepers, handicapped carts, checkout lanes, paint shakers, and other commercial customer equipment found in large retail/industrial locations. Technicians will also install and service grease containment units used in conjunction with deep fryers. This position requires a valid, good standing driver’s license as it utilizes a company vehicle regionally.

Morrison Industries, a parent company of Triad, is a family-oriented company that takes pride in the communication, attitude, and training opportunities provided to our employees. We offer great flexibility, work/life balance, competitive benefits, career progression, and more. This company is family-owned and has over 65 years of service to our strong customer base.

The position would be primarily Monday-Friday, averaging 40 hours a week. Vehicle, laptop, cell phone, and PAID TRAINING provided.

Starting Pay Range: $25-$30.

Our Technicians Typical Duties, Tasks, and Responsibilities:

• Strong mechanical aptitude with the ability to diagnose, repair, and complete both service calls and scheduled PMs on light industrial equipment.
• Provide customer service by performing on-location preventative maintenance and repairs on customer equipment.
• Visually inspect, test, and listen to machines and equipment to locate causes of malfunctions and dismantle machine parts to detect wear, misalignment, or other problems.
• Install new or repaired parts; clean and lubricate shafts, bearings, gears, belts, and other parts of machinery.
• Stay organized by scheduling repairs and PMs in similar locations on the same day, as time and location permit. Record keeping and reporting of work orders, parts, supplies ordering, and a daily agenda.
• Submit daily work orders, daily agenda/timecards, parts orders, and all required paperwork. Treat company equipment (i.e., vehicle, tools, phone, tablet, credit card, and parts) as if they were his/her own and follow PM’s guidelines on company provided vehicle.
  
  

Extra

• Travel up to an average of 300 miles per day.
• The associate must regularly lift and/or move up to 10 to 50 pounds and frequently lift and/or move up to 100 pounds.
• Income is based on an hourly pay structure, with up to a ½ hour start of the day and end of the day reduction for commute time. Frequent exposure to moving mechanical parts, risk of electrical shock, fumes or airborne particles, and toxic or caustic chemicals.
• Typically, Monday through Friday. Weekends and after hour work is possible provided customer is willing to pay emergency rates. On-call status ends at 11 am EST on weekends and holidays.
• Safety and Security – Observe safety and security procedures; report potentially unsafe conditions; use equipment and materials properly.
• Dependability - Excellent attendance. Respond to service requests in a timely manner. Follow instructions, respond to management direction. Take responsibility for own actions. Maintain a valid driver’s license and safe driving skills. Must always meet state and federal regulations.
  
  

Our Competitive Fulltime Benefit Package Starts Day One And Includes:

• Medical, Dental, and Vision Coverage.
• Flexible Spending Account – Medical and Dependent Care.
• 401K Plan with Company Match.
• Company Paid Life Insurance & Voluntary Life Insurance Options.
• Company Paid Short-Term Disability Benefits & Voluntary Long-Term Disability Benefits.
• Paid Holidays and Paid Time Off.
• Wellness Resources and More!
  
  

As this is a mobile position, our Field Service Mechanic / Technician can be based out of many cities around the Naperville, IL area.

Find out more: www.triadservice.com