Field Service Technician III (Deployable)

Sierra Nevada Corporation; Hurlburt Field (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Sierra Nevada Corporation is seeking a field-focused technician to provide technical support to customers and rapidly diagnose issues with hardware, software, or training implementations.

The role requires 3+ years of relevant experience, strong troubleshooting skills, and the ability to travel internationally, including deployment rotations. A US Secret clearance is required; an active clearance is preferred, with SNC handling clearance processing if needed.

Qualifications

• High school diploma or GED with 3+ years of relevant experience.
• Ability to understand and interpret technical schematics, diagrams, blueprints, manuals.
• Progressive troubleshooting experience and understanding of electrical wiring concepts.
• Ability to travel outside the continental US for extended periods.
• Passport and ability to obtain an international visa; pass pre-deployment medical.
• Willing to deploy OCONUS on a 90-day rotation; active Secret US security clearance.

Responsibilities

• Provide technical support to SNC customers for quick problem assessment and corrections.
• Document all customer interactions and implement SNC-approved changes to hardware/software/training.
• Maintain punctuality and comply with scheduled hours.
• Travel to remote locations worldwide on short notice; perform maintenance with minimal supervision.
• Follow shift lead supervisor guidance for daily tasks and priorities.
• Frequent travel outside CONUS; obtain passport/visa as needed; pass pre-deployment medical.

Skills

Troubleshooting

Electrical wiring concepts

Schematics interpretation

Travel readiness

Security clearance eligibility

Education

High school diploma or GED

Associate degree preferred

Bachelor's degree acceptable in lieu of experience

Tools

FCC or FCC GROL

Security+, Network+, CCNA and/or A+

Spectrometer/Oscilloscope familiarity

IT basics/ networking

Aerospace/Defense industry background

Job description

Responsibilities:

• Provide technical support to SNC customers in order to give quick problem assessment and corrections for field units.
• Responsible for documenting all customer interactions and must implement and/or support implementation for hardware, software, or training issue changes according to approved SNC instructions.
• Punctuality to work each day and prepared to work scheduled hours.
• Other duties as assigned.
• Travel to remove locations worldwide with relatively short notice.
• Perform assigned maintenance task with minimal to no supervisory guidance/oversight.
• Follow guidance of shift lead supervisor for daily taskings/expectorations/priorities.
• Ability to frequently travel outside the continental US, typically for extended periods of time
• Current/ valid passport and be able to obtain a visa to travel internationally
• Successfully pass a pre-deployment medical assessment
• Willing to deploy OCONUS on an approximate 90-day rotation
• A United States Government Security Clearance is required for employment. Applicants who do not currently have a USG security clearance are welcome to apply and, if selected, will be processed for a USG security clearance by SNC prior to employment. Employment will begin once the USG security clearance is granted. If applicant is unable to obtain USG security clearance, the offer of employment will withdrawn.

Qualifications You Must Have:

• High school diploma or GED equivalent, and typically 3 or more years of relevant experience
  • A higher-level degree may substitute for experience
  • Related experience may be considered in lieu of required education

• Ability to understand and interpret basic technical schematics, diagrams, blueprints, manuals and/or publications
• Progressive experience using troubleshooting techniques
• Thorough understanding of electrical wiring concepts
• Ability to frequently travel outside the continental US, typically for extended periods of time
• Current/ valid passport and be able to obtain a visa to travel internationally
• Successfully pass a pre-deployment medical assessment
• Willing to deploy OCONUS on an approximate 90/90 rotation
• An active Secret U.S. Security Clearance is required

Qualifications We Prefer:

• Associate's degree in a related field of study
• Experience with FCC or FCC GROL
• Prior experience with Security+, Network+, CCNA and/or A+
• Basic understanding of Spectrometer, Oscilloscope and/or Pilot Static Equipment gauges
• Experience with computer basics/networking and overall IT concepts.
• Background in the Aerospace and Defense Industry, the US Department of Defense or US Military