Field Service Technician III

Enersys; Santa Fe Springs (CA); On-site; Full time

Job summary

An established industry player is seeking a dedicated technical support professional to provide exceptional service for battery and systems products. This role involves on-site presence, mentoring team members, and ensuring compliance with safety standards. You'll be responsible for installations, preventative maintenance, and fostering strong client relationships. Join a forward-thinking company that values innovation and teamwork, and offers a comprehensive benefits package including medical insurance, paid time off, and a 401K plan. If you're looking to grow your career in a dynamic environment, this opportunity is perfect for you.

Benefits

Paid time off

Medical/dental/vision insurance

Life insurance

401K plan

Tuition reimbursement

Employee stock purchase plan

Qualifications

• Advanced electrical understanding to identify and mitigate risks.
• Ability to use test equipment and interpret readings.

Responsibilities

• Provide technical support for battery and systems products.
• Perform installation and commissioning of DC power plants.

Skills

Electrical understanding

Test equipment usage

Reading electrical schematics

Client relationship management

Education

Post-secondary certificate or diploma

Red Seal Trade Certifications

Tools

Test equipment

Service vehicles

Job description

EnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.

What We’re Offering

• Paid time off plus paid holidays
• Medical/dental/vision insurance plan
• Life insurance, short/long-term disability, tuition reimbursement, flex spending, and employee stock purchase plan
• 401K plan
• Culture: We value and strive for excellence in all that we do through innovative technology by creating long-lasting relationships with our stakeholders, co-workers, and customers. We continually strive to foster teamwork, engagement and enhance our employee’s skills and competence by providing appropriate training.

Compensation Range: $27.21 To $34.13 plus

Compensation may vary based on applicant's work experience, education level, skill set, and/or location.

Job Purpose

Provide technical and application support for EnerSys Battery and Systems products and services. Contribute an on-site presence to lead the team and deliver quality service. Using experience offer mentorship to other team members in Health and Safety, quality, and standards. This position will be expected to contribute to financial targets in both Revenue and Margin targets.

Essential Duties and Responsibilities

• Follows all company policies and procedures as listed, but not limited to: Warranty policies, Federal & Provincial safety standards, transportation of dangerous goods.
• Maintains a safe, orderly, and clean working environment.
• Is directly responsible for company assets such as service vehicles, inventory, tools, laptops, and test equipment.
• Maintains truck log, if necessary, according to provincial and or federal requirements.
• Maintains good communication with Field Supervisor.
• Completes and submits reports as required.
• Coordination of shipping and receiving, and in the field, material audits to identify shortages.
• Perform installation of DC Power plants, BDFB’s, Inverters, UPS, and DC Battery systems.
• Perform Commissioning of DC power Plants, Inverters, and battery conductance readings, testing of system and equipment alarms.
• Perform rectifier and inverter module swaps, and updating system inventories.
• Perform Preventative Maintenance routines, which would include completing reports and data analysis, which would identify key areas where the clients could improve their systems or are at risk based on the data collected.
• Install data cabinets, cable tray infrastructure, including load bearing auxiliary systems, Fiber Optic Raceways, Grounding, and alarm connections.

Qualifications

Desirable Qualifications and Skills
• Advanced electrical understanding being able to identify and mitigate risks related to electrical circuits.
• The ability to use test equipment and interpret the collected reading/data.
• The ability to read electrical and construction schematics.
• Post-secondary certificate or diploma or Red Seal Trade Certifications.
• Ability to grow revenue with strong client relationships.

General Job Requirements
• Must be able and willing to do overnight travel.
• This position requires you to drive a company vehicle. Therefore, you must be able to pass the company’s driving requirements. Certain vehicles may also require a specific driver's license and have additional driving requirements.
• Must be able to frequently bend; twist; reach; stoop; kneel or crouch.
• Must be able to differentiate colors.
• Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee.
• Must be able to stand for long periods of time.
• Employees are responsible for wearing the required Personal Protective Equipment in the proper manner at all times.
• Must be able and willing to be on-call.
• Must be able and willing to wear a respirator.
• Must be able and willing to work overtime.
• Must be able and willing to work varying schedules which may include nights, weekends, and public holidays.
• Risk of electrical shock.
• This position is exposed to harmful materials such as lead/fiberglass products. Periodic blood tests are required to measure the level of lead. Precautions are taken by the company/employee to reduce the risk of exposure and help ensure everyone's safety.
• This position requires working in a plant/warehouse environment. Therefore, expect varying working conditions.

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. EEO/Minority/Female/Vets/Disabled