Field Service Technician II- Wind Turbine REMOTE

MedStar Health; Highlands Ranch (CO); Remote; USD 80,000 - 100,000; Full time

Job summary

MedStar Health is seeking a Field Service Engineer - Wind Turbine Technician to provide hands-on service and support for wind turbines across North America. This role demands travel, technical expertise in electrical and hydraulic systems, and adherence to safety and maintenance protocols. Strong communication and customer service skills are essential to deliver exceptional experiences and support on-site operations.

Benefits

Paid travel days

Paid overtime

Company cell phone

All travel, training, workwear & PPE paid for

Qualifications

• Bachelor's degree or Wind Program Graduate required.
• Minimum of 1-2 years' experience in relevant field needed.
• Certifications such as BST, BTT, ART from GWO preferred.

Responsibilities

• Travel to customer wind farms for service and support.
• Perform diagnostics, installations, and repairs on wind turbines.
• Complete service reports and manage customer documentation.

Skills

Communication

Technical understanding of wind turbines

Customer Service skills

Ability to work in a team environment

Ability to handle deadlines

Education

Bachelor's degree in Electrical or Mechanical Engineering

Wind Program Graduate

Tools

Microsoft Office

Job description

SUMMARY

To succeed as a Field Service Engineer - Wind Turbine Technician, you'll need to be open to travel to customer wind farms for long periods of time, work independently, have great communication skills, and be well organized. We are looking for a motivated individual with a technical background in servicing wind turbines. The Field Service Engineer will provide hands on service and aftermarket support for our customers in North America (worldwide, if needed). He or she will also support our claims and quality department in North America (worldwide, if needed). The candidate for this position will work closely with our management team based in Denver, CO. If you're equipped with Basic Safety Training (BST), Basic Technical Training (BTT), and Advanced Rescue Training (ART) certifications from the Global Wind Organization (GWO), consider this a step ahead!

Essential Duties and Responsibilities

• Ability to do 100% Travel; Passport required
• Field Service Engineer will travel to support various scopes of work across US, and possibly Mexico and Canada. The Engineer must be competent to work on wind turbines. Specific trainings and electrical / mechanical competencies are an asset.
• Engineer must climb wind turbines (upwards of 130m) to perform diagnostic testing, installation, troubleshooting, maintenance, and repairs to mechanical, electrical and hydraulic components/systems.
  • Electrical Troubleshooting
  • Hydraulic Troubleshooting
  • Disc Troubleshooting
• Complete various reports, checklists, and hazard analysis as it pertains to job scope.
• Participate in company and customer HSE/training programs.
• Deliver exceptional customer experience/service to our partners in the industry.
• Follow and implement work procedures for specific scopes of work to inspect, repair, and maintain Wind Turbine components
• Populate, track and communicate client and company documentation on a daily basis
• Maintain a clean work area, equipment, and tooling
• Maintain required training certifications for position (Fall Protection/Rescue Training,, LOTO, First Aid/CPR/AED) etc.
  • GWO Working at Heights
  • GWO Manual Handling
  • GWO Fire Awareness
  • GWO First Aid
  • GWO ART
  • GWO BTT
  • GWO SGTT

• Properly Prepare for each service visit:
  • Investigate scope of work (check with local applications engineer)
  • Gather and review Manuals and Drawings
  • Request pictures and information from site (as needed)
  • Request customer personnel if necessary
• Perform service while onsite including but not limited to:
  • Verify the brakes, discs, and hydraulic systems are properly installed/integrated
  • Trouble shoot and fault finding during various service jobs
  • Check existing brake system during regular service visits
  • Groove discs in wind turbine
• Post Service Visit
  • Write detailed, high quality reports incl. recommended spare parts
  • Upsell spare parts while on service jobs
• Secure service contracts with customers
• Perform field claim jobs
• Put training programs together for customers
• Ad hoc assignments that normally occurs in a small office

Critical Competencies

• Excellent communication skills (verbal and written)
  • Ability to listen to customers wants, needs and expectations
  • Stay on site during service visits until client releases us
• Technical understanding and background knowledge of wind turbines required
• Proficient with Microsoft Office products (as minimum Excel, Word and Power Point)
• Customer Service skills (e.g. ability to communicate with customers promptly)
• Ability to work in a team environment and share information among peers
• Ability to handle deadlines and stressful situations

Education and Experience Requirements

• Bachelor's degree in Electrical or Mechanical Engineering required. Combination of education and experience to be considered in lieu of a degree
• Or a Wind Program Graduate
• Minimum of 1-2 years' experience

Company Incentives

• Competitive wages

• Paid travel days
• Paid overtime
• Company cell phone
• All travel, training, workwear & PPE paid for

The hourly rate for this position is$36.06. Additionally, this role qualifies for overtime compensation.

#LIREMOTE

Benefits

• Medical, Dental, Vision and Prescription Drug Coverage
• Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
• Paid Time Off and Holidays
• 401k Retirement Plan with Matching Employer Contributions
• Life and Accidental Death & Dismemberment (AD&D) Insurance
• Paid Leaves
• Tuition Assistance

About Regal Rexnord

Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company's electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company's automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.

The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.

Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.

Equal Employment Opportunity Statement

Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, pregnancy, age, ancestry, national origin, genetic information, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you'd like to view a copy of the company's affirmative action plan for protected veterans/individuals with disabilities or policy statement, please email [e-mail] you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [e-mail].

Equal Employment Opportunity Posters


Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.