Field Service Technician II: Networks, POS & Telephony

上海展浪信息技术有限公司; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading provider of IT services is seeking a Field Service Technician II in Miami, FL. This mid-level role involves the installation, maintenance, and support of network and retail technology. Candidates should have hands-on experience with IT hardware, familiarity with Cisco equipment, and strong troubleshooting skills. A clean driving record is necessary, and the position includes overtime, travel, and on-call responsibilities. This job offers an opportunity to work in a fast-paced environment where high-quality customer service is a priority.

Qualifications

• Strong technical skills and ability to meet customer SLAs.
• Availability for on-call and after-hours work.
• Valid driver's license with a clean driving record.

Responsibilities

• Install and support networking hardware including routers and switches.
• Provide hardware break/fix support for servers and network infrastructure.
• Maintain company-issued vehicle, tools, and inventory to standards.

Skills

Working knowledge of network hardware

Hands-on experience installing IT hardware

Familiarity with Cisco networking equipment

Ability to troubleshoot hardware

Proficiency with Microsoft Word and Excel

Education

Associate degree in Information Technology

CompTIA, Cisco, cabling, or PBX certifications

Job description

A leading provider of IT services is seeking a Field Service Technician II in Miami, FL. This mid-level role involves the installation, maintenance, and support of network and retail technology. Candidates should have hands-on experience with IT hardware, familiarity with Cisco equipment, and strong troubleshooting skills. A clean driving record is necessary, and the position includes overtime, travel, and on-call responsibilities. This job offers an opportunity to work in a fast-paced environment where high-quality customer service is a priority.