Field Service Technician II – IT Cooling Systems - OR

Mitsubishi Electric Power Products, Inc.; Portland (OR); On-site; USD 60,000 - 90,000; Full time

Job summary

Mitsubishi Electric Power Products, Inc. seeks an on-site service technician in Portland, OR to troubleshoot and repair IT cooling products and electro-mechanical equipment.

You will start-up, perform preventative and remedial maintenance, and handle field modifications and testing for customers. You will diagnose issues using schematics and test equipment, reclaim refrigerants, and perform evacuations and charging as needed.

Qualifications

• Associates degree in HVAC, electrical/electronic field or related technical area with 2–5 years of troubleshooting/repair experience.
• EPA Section 608 certification.
• Ability to read and understand technical drawings, blueprints, electrical schematics, and BOMs.
• Advanced knowledge of mechanical and electronic test equipment.
• Strong analytical and problem-solving skills.
• Good interpersonal communication for customers, employees, vendors.
• Intermediate computer skills focusing on MS Office, timekeeping, and expense reporting.

Responsibilities

• Perform on-site service of IT Cooling products including start-up, preventative and remedial maintenance, field modification, and testing.
• Troubleshoot refrigeration and electro-mechanical equipment using drawings and test equipment; perform repairs or replacements as needed.
• Conduct refrigerant work such as leak detection, reclamation, evacuation, and charging of R410A.
• Evaluate HVAC electric/control systems and engineering products; provide technical support to customers and service partners.
• Inspect, test, and document returned products and systems to determine defects.
• Schedule and provide emergency technical support and field service on an on-call basis.
• Maintain accurate service records and documentation; prepare installation, testing, and repair paperwork.

Skills

HVAC troubleshooting

Electrical/electronic repair

Blueprint reading

Analytical problem-solving

Customer communication

On-site service

Education

Associates Degree in HVAC, Electrical Electronics, or related technical field

Tools

Microsoft Office

Timekeeping systems

Expense reporting systems

Job description

Position Summary

Perform service support activities, troubleshoot, and repair IT Cooling products and electro-mechanical equipment. Schedule technical sales or service support for customers.

Position Summary

Perform service support activities, troubleshoot, and repair IT Cooling products and electro-mechanical equipment. Schedule technical sales or service support for customers.

Essential Functions

• Perform on-site customer service of IT Cooling products to include start-up service, preventative and remedial maintenance, field modification, and testing.
• Troubleshoot refrigeration and electro-mechanical equipment using schematic and mechanical drawings, procedure and troubleshooting documents, and hand-held and computer-based test equipment. P erform repairs or replacements of equipment as necessary.
• Perform refrigerant system repair work when needed, including leak detection, reclamation of refrigerant, evacuation, and charging of R410A.
• Evaluate, troubleshoot, and repair HVAC electric, control systems, and engineering products.
• Perform r efrigerant-related tasks such as reclaiming, measuring, charging, pressure testing, and evacuating HVAC units.
• Provide technical support to internal and external customers, including third party service organizations, and end users.
• Inspect and test returned products and components and systems to determine defects and/or operational status.
• Schedule and provide emergency technical support and field service on an on-call basis.
• Maintain service records and documentation of services provided. Prepare necessary documents related to installation, testing, repair, and customer support.
• Provide field support and assistance with power equipment projects as required .
• Submit accurate expense reports into the Company for reimbursement on a timely manner in accordance with Company policies.
• Further the goals and a positive image of the Division by conducting business with other MEPPI departments, customers, and suppliers in a timely and cooperative manner.

QUALIFICATIONS

• Associates Degree in HVAC, Electrical Electronics, or related technical field with 2-5 years of experience with troubleshooting and repairing HVAC systems , or equivalent education and experience.
• Intermediate knowledge of HVAC systems as gained through experience or successful completion of technical training courses.
• EPA Section 608 certification.
• Advanced knowledge and proficiency of mechanical and electronic test equipment
• Ability to read and understand technical drawings, blueprints, electrical schematics, and bills of materials.
• Advanced analytical and problem-solving skills.
• Advanced interpersonal communication skills required to communicate with customers, employees, and vendors.
• Intermediate computer skills with emphasis of Microsoft Office products, timekeeping systems, and expense reporting systems.