Field Service Technician II – IL - HVAC

Mitsubishi Electric Corporation; Illinois; On-site; USD 55,000 - 75,000; Full time

Job summary

Mitsubishi Electric Power Products, Inc. is seeking a Field Service Technician – HVAC to deliver expert on-site service for IT cooling products and electro-mechanical equipment.

You will troubleshoot, install, test, and repair systems, while maintaining documentation and customer relationships to ensure reliability of critical cooling infrastructure. You will also support field projects, interpret schematics and drawings, and perform refrigerant tasks and equipment replacements as needed.

Qualifications

• Associate's Degree in HVAC, Electrical, Electronics, or a related technical field with 2–5 years of experience troubleshooting and repairing HVAC systems.
• Intermediate knowledge of HVAC systems gained through experience or successful completion of technical training courses.

Responsibilities

• Perform on-site customer service for IT Cooling products, including startup service, preventative and remedial maintenance, field modifications, and testing.
• Perform field support and assistance with power equipment projects as required.
• Troubleshoot refrigeration and electro-mechanical equipment using schematics, mechanical drawings, procedures, troubleshooting documents, and hand-held and computer-based test equipment.
• Perform repairs or equipment replacements as necessary.
• Evaluate, troubleshoot, and repair HVAC electrical, control systems, and engineering products.
• Perform refrigerant system repair work, including leak detection, refrigerant reclamation, evacuation, and R410A charging.
• Perform refrigerant-related tasks such as reclaiming, measuring, charging, pressure testing, and evacuating HVAC units.
• Provide technical support to internal and external customers, including third-party service organizations and end users.
• Schedule technical sales and service support based on customer needs.
• Schedule and provide emergency technical support and field service on an on-call basis.
• Inspect and test returned products, components, and systems to determine defects and operational status.
• Maintain accurate service records and documentation of services provided.
• Prepare required documentation related to installation, testing, repair, and customer support.
• Submit accurate expense reports in a timely manner in accordance with Company policies.
• Conduct business with MEPPI departments, customers, and suppliers in a timely and cooperative manner.
• Further the goals and positive image of the Division through professional customer and business relationships.

Skills

Advanced analytical

Interpersonal communication

MS Office skills

Education

Associate's Degree in HVAC, Electrical, Electronics, or related technical field

Job description

Position type Regional (for Remote positions required to be located in specific geography)

Powering Critical Infrastructure: Deliver Expert Service for Advanced HVAC Systems with MEPPI!

MEPPI's Service Center Division (SCD) is seeking a skilled Field Service Technician – HVAC to provide service support, troubleshooting, and repair of HVAC products and electro-mechanical equipment. In this role, you'll work directly with customers to perform installations, maintenance, testing, repairs, and technical support while helping ensure reliable operation of critical cooling systems.

What You'll Do

Deliver Expert Field Service

• Perform on-site customer service for IT Cooling products, including startup service, preventative and remedial maintenance, field modifications, and testing.
• Perform field support and assistance with power equipment projects as required.
• Troubleshoot refrigeration and electro-mechanical equipment using schematics, mechanical drawings, procedures, troubleshooting documents, and hand-held and computer-based test equipment.
• Perform repairs or equipment replacements as necessary.
• Evaluate, troubleshoot, and repair HVAC electrical, control systems, and engineering products.
• Perform refrigerant system repair work, including leak detection, refrigerant reclamation, evacuation, and R410A charging.
• Perform refrigerant-related tasks such as reclaiming, measuring, charging, pressure testing, and evacuating HVAC units.

Be the Customer Connection

• Provide technical support to internal and external customers, including third-party service organizations and end users.
• Schedule technical sales and service support based on customer needs.
• Schedule and provide emergency technical support and field service on an on-call basis.

Inspect & Evaluate Equipment

Inspect and test returned products, components, and systems to determine defects and operational status.

Maintain Technical Documentation

• Maintain accurate service records and documentation of services provided.
• Prepare required documentation related to installation, testing, repair, and customer support.
• Submit accurate expense reports in a timely manner in accordance with Company policies.

Represent MEPPI Professionally

• Conduct business with MEPPI departments, customers, and suppliers in a timely and cooperative manner.
• Further the goals and positive image of the Division through professional customer and business relationships.

What You Bring

Education & Experience

• Associate's Degree in HVAC, Electrical, Electronics, or a related technical field with 2–5 years of experience troubleshooting and repairing HVAC systems, or equivalent education and experience.
• Intermediate knowledge of HVAC systems gained through experience or successful completion of technical training courses.

Certifications

EPA Section 608 certification.

Technical Knowledge

• Advanced knowledge and proficiency with mechanical and electronic test equipment.
• Ability to read and understand technical drawings, blueprints, electrical schematics, and bills of materials.

Skills

• Advanced analytical and problem-solving skills.
• Advanced interpersonal communication skills with the ability to communicate effectively with customers, employees, and vendors.
• Intermediate computer skills with emphasis on Microsoft Office products, timekeeping systems, and expense reporting systems.

What’s in It for You?

• Comprehensive Health Coverage: MEPPI pays 90% of the cost for medical, dental, and vision plans.
• Retirement Plans: 401(k) with company match up to 4%.
• Career Development: Training programs and educational assistance.
• 24-Hour Fitness Center: On-site fitness center available 24/7.

Why MEPPI?

At MEPPI, you’re not just another team member—you’re part of a mission to innovate and make an impact. As a U.S. affiliate of Mitsubishi Electric, we’re a leader in providing cutting-edge solutions for power systems and rail transportation. Join our collaborative environment where your ideas matter, and your skills help shape the future.

About Us

Mitsubishi Electric Power Products, Inc. is a leader in the North American power systems, rail transportation, and large visual display markets. Join us, and be part of a global team that’s driving the future of transportation and energy solutions.

Equal Opportunity Employer

MEPPI is committed to creating an inclusive workplace. We welcome applications from all backgrounds and ensure that every candidate is considered fairly.

Notice to Agencies and Search Firms

MEPPI is not accepting unsolicited resumes from agencies or search firms for this job posting. Resumes submitted without a signed search agreement will become the property of MEPPI, and no fee will be paid if a candidate is hired as a result of an unsolicited referral.

Applicants are considered for all positions without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, ancestry, age, physical or mental disability or (as defined by applicable law) medical condition or genetic information, military or veteran status or any other legally protected status.

Notice to Agency and Search Firm Representatives: Mitsubishi Electric Power Products, Inc. is n ot accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Mitsubishi Electric Power Products, Inc. e mployee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Mitsubishi Electric Power Products, Inc . No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.