Field Service Technician II – HVAC Phoenix, AZ

Mitsubishi Electric Power Products, Inc.; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health coverage with company subsidy

401(k) with company match

Vacation and holidays

Job summary

Mitsubishi Electric Power Products, Inc. in Phoenix, AZ seeks a Field Service Technician – IT Cooling to perform on-site service, start-up, maintenance and testing of IT cooling systems and related electro-mechanical equipment at customer locations.

The role involves troubleshooting refrigeration and electrical systems, reading schematics, leak detection, and component replacement. EPA 608 certification is required; associate degree or equivalent experience preferred, with 2–5 years in

Qualifications

• 2–5 years of HVAC or refrigeration troubleshooting/repair.
• EPA Section 608 certification.
• Ability to read schematics and blueprints.
• Strong problem-solving and communication skills.

Responsibilities

• Deliver on-site service: start-up, preventative/repair maintenance, field mods, testing of IT cooling equipment at customer locations.
• Troubleshoot and repair refrigeration and electro-mechanical systems using schematics and testing tools; replace components as needed.
• Perform leak detection, reclamation, evacuation, and charging of R410A refrigerant.
• Diagnose electrical/HVAC control systems to restore functionality and performance.
• Provide technical support to internal teams, third-party partners, and end users.
• Inspect and evaluate returned equipment to assess defects and readiness.
• On-call emergency support on rotating schedule.
• Keep detailed records of service visits, repairs, and installations.
• Collaborate on power equipment installations and related activities.
• Submit expense reports per travel and reimbursement policies.

Skills

HVAC troubleshooting

Electrical/electronic schematics

Field service

Customer communication

Microsoft Office

Driver's license

Education

Associate degree in HVAC/Electrical/Electronics or related field

Tools

Test equipment

Job description

Powering Innovation, Delivering Excellence: Leading the Future of Critical Cooling Solutions!
MEPPI's Service Center Division (SCD) is seeking a skilled and service-oriented Field Service Technician – IT Cooling to support and maintain our advanced IT Cooling products and electro-mechanical equipment. In this hands‑on role, you'll provide on‑site technical services, troubleshoot complex refrigeration systems, and ensure peak performance of mission‑critical cooling systems for our customers.

What You’ll Do

• Deliver On‑Site Service: Perform start‑up services, preventative and remedial maintenance, field modifications, and testing of IT Cooling and electro‑mechanical equipment at customer locations.
• Troubleshoot & Repair: Identify issues in refrigeration and electro‑mechanical systems using schematics, mechanical drawings, and testing tools. Complete repairs or component replacements as needed.
• Refrigeration System Work: Execute refrigerant‑related tasks, including leak detection, reclamation, evacuation, and charging of R410A systems.
• Diagnose Electrical Systems: Troubleshoot and repair HVAC electrical and control systems to restore functionality and performance.
• Support Customers: Provide technical support to internal teams, third‑party service partners, and end users.
• Inspect & Evaluate: Test returned equipment and components to assess defects and determine operational readiness.
• On‑Call Emergency Support: Participate in a rotating on‑call schedule to provide emergency field support when needed.
• Keep Clear Records: Maintain detailed documentation of all service visits, repairs, and installations.
• Collaborate on Projects: Offer field assistance for power equipment installations and related technical activities.
• Report & Reimburse: Submit timely and accurate expense reports in accordance with company travel and reimbursement policies.
• Promote Teamwork: Represent the Service Center Division positively by working collaboratively with other departments, suppliers, and customers.

What You Bring

• Education & Experience: Associate degree in HVAC, Electrical, Electronics, or a related technical field with 2–5 years of experience troubleshooting and repairing HVAC or refrigeration systems—or equivalent education and experience.
• Certifications: EPA Section 608 certification required.
• Technical Expertise: Advanced proficiency in using mechanical and electronic test equipment; ability to read schematics, blueprints, and technical documents.
• Problem‑Solving Skills: Strong analytical thinking with the ability to identify root causes and implement solutions.
• Communication: Excellent interpersonal and verbal communication skills for working with customers, team members, and vendors.
• Computer Literacy: Intermediate computer skills, including Microsoft Office, timekeeping, and expense reporting systems.
• Valid Driver's License: Required for travel to customer sites and use of rental vehicles.

What’s in It for You?

• Comprehensive Health Coverage: MEPPI covers 90% of the cost for medical, dental, and vision insurance, ensuring your family stays protected.
• Retirement Plans: Enjoy a 401(k) with up to 4% company match—plan confidently for your future.
• Time Off Benefits: Earn vacation after just 90 days and take advantage of 12 paid holidays annually.
• Professional Development: Access training programs and educational support to grow your expertise and career.
• Employee Perks: Participate in profit sharing and access exclusive employee discounts on MEPPI products and services.

Why MEPPI?

At MEPPI, your work powers industries and communities. As a U.S. affiliate of Mitsubishi Electric, we are leaders in cutting‑edge power systems and rail transportation solutions. Join a team that values your contributions and fosters innovation in every role.

About Us

Mitsubishi Electric Power Products, Inc. is a recognized leader in the North American power systems, rail transportation, and large visual display markets. Be a part of our global mission to drive the future of energy and transportation technologies.

Equal Opportunity Employer

MEPPI is an Equal Opportunity Employer, committed to building a diverse and inclusive team. All qualified applicants are encouraged to apply.