Field Service Technician II - Deployable

Sierra Nevada Company, LLC; Clovis (NM); On-site; USD 70,000 - 100,000; Full time

Job summary

Sierra Nevada Company, LLC is seeking a Field Service Technician II in Clovis, NM for in-office and on-site work. The role involves advanced maintenance, repair, and customer training across aerospace and defense systems.

You will install, operate, and modify equipment, update records, and travel to customer sites, potentially internationally, with a deployment window up to 90 days. A US government security clearance is required.

Qualifications

• High school diploma or GED equivalent.
• 1+ years of experience as a technician or in a related field.
• Associate's degree preferred.
• Basic understanding of technical schematics, diagrams, blueprints, manuals, and/or publications.
• Experience using troubleshooting techniques.
• Understanding of electrical wiring concepts.
• Ability to travel outside the continental US, typically for extended periods.
• Ability to deploy for extended time to various OCONUS locations.
• Must pass a pre-deployment medical assessment.
• Ability to obtain passport and visa for international travel.
• U.S. Government security clearance is required.

Responsibilities

• Conduct advanced maintenance and repair tasks on aerospace and defense systems.
• Lead installation and commissioning of equipment according to specs.
• Troubleshoot complex technical issues with engineering collaboration.
• Mentor junior field service technicians.
• Deliver training sessions to customers on operation and maintenance.
• Maintain records of maintenance activities and equipment status.
• Ensure fieldwork complies with safety standards.
• Manage inventory of spare parts and equipment.
• Produce detailed technical reports for review.
• Travel to customer sites, including potential international locations.
• Deployment may be required for up to 90 days.

Skills

Technical troubleshooting

On-site service

Customer training

Travel readiness

Communication

Education

High school diploma or GED

Associate degree preferred

Tools

Electrical schematics

Instrumentation tools

Job description

In office

Clovis, NM

Full time

R0030559

If you have a keen eye for the big picture, excellent technical data analysis skills, and enjoy working collaboratively, we may have the perfect role for you! The Field Service Technician II provides advanced technical maintenance, repair, and support services on equipment. This role requires expertise in diagnosing and resolving complex technical issues, along with the ability to guide and support junior technicians. The technician will also collaborate closely with engineering teams to implement solutions and improve product performance. You'll be responsible for installing, operating, maintaining, repairing, and modifying our products and updating and tracking the status of all field related equipment. You'll build and maintain effective relationships with our customers and provide them with onsite training.

The ISR (Intelligence, Surveillance & Reconnaissance), Aviation, and Security (IAS) business area is a leader in ISR and aviation, it is a leading prime manned and unmanned aircraft systems integrator for innovative, high-performance ISR and aviation systems. Its end-to-end Command, Control, Computers, Communications and Intelligence, Surveillance & Reconnaissance (C4ISR) capabilities encompass design, integration, test, certification, ground/flight training and complete logistics support. IAS tailors solutions to customer cost, performance, and schedule requirements and designs to consistently exceed expectations – with an unrivaled record of on time and on (or under) budget deliveries.

Responsibilities:

• Conduct advanced maintenance and repair tasks on aerospace and defense systems.

• Lead the installation and commissioning of equipment, ensuring adherence to specifications.

• Troubleshoot complex technical issues and collaborate with engineering teams for resolution.

• Mentor and provide guidance to junior field service technicians.

• Deliver detailed training sessions to customers on equipment operation and maintenance.

• Maintain and update comprehensive records of maintenance activities and equipment status.

• Ensure all fieldwork complies with safety standards and regulations.

• Manage and track inventory of spare parts, tools, and equipment.

• Produce detailed technical reports for internal and customer review.

• Travel to customer sites as necessary, including potential international locations.

• Please be advised that this position may require deployment for a period of up to 90 days, depending on mission needs. Deployment is not guaranteed and will be determined at the discretion of the supervisor or management, or as otherwise specified.

Qualifications You Must Have:

• High school diploma or GED equivalent.

• 1+ years of experience as a technician or in a related field.

• Higher level relevant degree may substitute for experience.

• Basic understanding of technical schematics, diagrams, blueprints, manuals, and/or publications.

• Experience using troubleshooting techniques.

• Understanding of electrical wiring concepts.

• Ability to frequently travel outside the continental US, typically for extended periods of time.

• Ability to deploy for an extended amount of time to various OCONUS operating locations.

• Ability to meet current DoD and Combatant Command requirements for deployed locations.

• Successfully pass a pre-deployment medical assessment.
• Must be willing and able to work extended hours, holidays and shift schedules as required .

• Successfully pass a pre-deployment medical assessment.

• Ability to obtain a current/ valid passport and be able to obtain a visa to travel internationally .
• A United States Government Security Clearance is required for employment. Applicants who do not currently have a USG security clearance are welcome to apply and, if selected, will be processed for a USG security clearance by SNC prior to employment. Employment will begin once the USG security clearance is granted. If applicant is unable to obtain USG security clearance, the offer of employment will be withdrawn.

Qualifications We Prefer:

• Associate's degree in a related field of study.

• Experience with FCC or FCC General Radio Operator License (GROL).

• Prior experience with Security+, Network+, Cisco Certified Network Associate (CCNA), and/or A+.

• Basic understanding of Spectrometer, Oscilloscope, and/or Pitot Static equipment gauges.

• Background in the Aerospace and Defense Industry, the US Department of Defense, or US Military.

• Experience with software and firmware updates for technical equipment.

• Strong customer service and communication skills.

This posting will be open for application for a minimum of 5 days and may be extended based on business needs.

SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more (https://www.sncorp.com/careers/total-rewards/) .

IMPORTANT NOTICE:

This position requires current/active Secret U.S. Security Clearance. U.S. Citizenship status is required as this position needs an active U.S. Security Clearance for employment. Non-U.S. Citizens may not be eligible to obtain a security clearance. The Department of Defense Consolidated Adjudications Facility (DoD CAF), a federal government agency, handles the adjudicative aspects of the security clearance eligibility process for industry applicants. Adjudicative factors which affect the outcome of the eligibility determination include, but are not limited to, allegiance to the U.S., foreign influence, foreign preference, criminal conduct, security violations and illegal drug use.

Learn more about the background check process for Security Clearances. (https://www.dcsa.mil/About/)

SNC is a global leader in aerospace and national security committed to moving the American Dream forward. We’re known and respected for our mission and execution focus, agility, and disruptive and rapid innovation. We provide leading edge technologies and transformative solutions that support our nation’s most critical security needs. If you are mission-focused, thrive in collaborative environments, and want to make our country stronger with state-of-the-art technologies that safeguard freedom, join our team!

SNC is an Equal Opportunity Employer committed to an environment free of discrimination. Employment decisions are made based on merit without regard to race, color, age, religion, sex, national origin, disability, status as a protected veteran or other characteristics protected by law.

SNC is a trusted global leader in aerospace and national security. Our innovative solutions enable connected protection through command, control and communications systems, as well as ISR, cyber, electromagnetic spectrum management, and other high capabilities for systems across all domains – sea, land, air, space and cyber.

As a longstanding leader in defense technology, SNC is the optimum intersection of commercial, defense and non-traditional contractors. We are one of the only privately owned mid-tier A&D contractors and we pride ourselves on our ability to invest early and often to ensure mission success on or ahead of schedule. It’s part of our mission to always stay one step ahead; working on solutions today to solve the problems of tomorrow.

Founded in 1963, SNC is owned by Chairwoman Eren Ozmen and CEO Fatih Ozmen.