Field Service Technician II – ATM & Self-Checkout Pro

NCR Atleos Corporation; California (MO); Hybrid; USD 45,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

Job summary

NCR Atleos is seeking a Field Service Technician II to support self-service banking equipment and ATMs across the Salinas, CA region. The role focuses on installations, maintenance, and timely service calls with a strong emphasis on customer satisfaction.

Ideal candidates are mechanically inclined, customer-focused, and ready to engage in NCR Atleos training. The position offers comprehensive benefits and opportunities for professional growth within a global company.

Qualifications

• Local candidate to the specific geographic area.
• Authorized to work in the United States.
• At least 19 years of age.
• Valid driver’s license and driving record that meets NCR Atleos fleet requirements.
• PC skills, basic electronic skills, and operating system familiarity.
• Ability to perform essential job functions without reasonable accommodation, including: Prolonged travel with several hours of driving per day Rotating and weekend shifts Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance Bending, squatting, walking, standing, sitting, reaching, and repetitive hand movements manipulating objects of various sizes

Responsibilities

• Perform customer installations, maintenance, and service calls promptly and effectively
• Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory
• Perform scheduled maintenance, corrective repairs, and system overhauls
• Diagnose and resolve issues involving hardware, software, networking, and system configurations
• Manage network faults, system access, security settings, and remote connectivity
• Organize and triage customer issues, addressing problems proactively when possible
• Communicate with customers in an open, helpful, and professional manner focused on resolution
• Participate in virtual and hands-on training programs provided by NCR Atleos
• Comply with NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements
• Perform other related duties consistent with qualifications and business needs
• May be reassigned to adjacent service territories during standard shifts to meet operational needs; managers will strive to communicate in advance whenever possible to minimize schedule disruptions
• May elect to participate in overnight travel assignments to support broader service coverage; all travel follows established company policy and reimbursement guidelines

Skills

Local candidate

Authorized to work in the UnitedStates

At least 19 years of age

Valid driver’s license

Prolonged travel

Rotating shifts

Carrying 50 lbs

PC skills

Basic electronic skills

OS familiarity

Job description

NCR Atleos is seeking a Field Service Technician II to support self-service banking equipment and ATMs across the Salinas, CA region. The role focuses on installations, maintenance, and timely service calls with a strong emphasis on customer satisfaction.

Ideal candidates are mechanically inclined, customer-focused, and ready to engage in NCR Atleos training. The position offers comprehensive benefits and opportunities for professional growth within a global company.