Field Service Technician II

Stewart & Stevenson; Wichita Falls (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Stewart & Stevenson is hiring a Field Service Technician II in Wichita Falls, TX. This role involves diagnosing and performing mechanical, electrical, hydraulic, and pneumatic repairs on customer equipment, such as oil field tools. Ideal candidates will have a high school diploma or GED and relevant experience. Responsibilities include troubleshooting equipment issues, ordering repair parts, and maintaining safety standards. The position requires basic computer skills and a clean driving record. Competitive candidates demonstrate strong communication and customer service abilities.

Qualifications

• Dependable and trustworthy with a strong work ethic.
• Ability to manage time effectively to meet deadlines.
• Clear and concise written communication skills.
• Ability to communicate clearly with customers.
• Strong customer service skills while adhering to procedures.

Responsibilities

• Troubleshoot and diagnose problems with customer's equipment.
• Order necessary parts for repairs and maintenance.
• Perform standard repairs and replace parts as needed.
• Conduct routine maintenance according to guidelines.
• Complete work orders and time sheets accurately.
• Assist senior technicians with complex jobs.
• Maintain a clean and safe work environment.
• Follow quality standards and safety procedures.

Skills

Dependability and trustworthiness

Organizational skills

Clear communication (written)

Effective spoken communication

Customer service orientation

Education

High School Diploma or GED

2-4 years related experience

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Overview

Stewart & Stevenson is Now Hiring a Field Service Technician II at2301 Central E Fwy, Wichita Falls, TX 76302.

Responsible for diagnosing problems and performing standard mechanical, electrical, hydraulic, and pneumatic repairs at the customer’s place of business on customer's equipment including refractory units, coil tubing units, pumping units, and other oil field equipment.

Responsibilities

• Accurately troubleshoot and diagnose standard problems with customer's equipment.
• Identify and order parts necessary to complete repairs and routine maintenance.
• Perform standard repairs on customer's equipment. Replace parts and equipment as necessary.
• Perform routine maintenance on equipment according to established guidelines and schedules.
• Complete all work orders and time sheets in a legible, accurate, and timely manner.
• Provide assistance to more senior level Field Technicians on larger jobs.
• Maintain a clean and safe work environment.
• Perform all work in accordance with established quality standards and safety procedures.

Qualifications

• The trait of being dependable and trustworthy.
• Ability to utilize the available time to organize and complete work within given deadlines.
• Ability to communicate in writing clearly and concisely.
• Ability to communicate effectively with others using the spoken word.
• Ability to take care of the customers’ needs while following company procedures.

Education/Experience

High School Diploma or General Education Degree (GED) and two to four years related experience required.

Computer Skills

Basic computer navigation and utilization skills required. Proficiency in Microsoft Office applications (Word, Excel, Outlook) preferred.

Certificates & Licenses

Technical certification in automotive, lift truck, heavy equipment and/or diesel engine repair required.

Other Requirements

Ability to utilize laptop computers and portable diagnostic tools required.

Clean driving record and valid Driver’s License required.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.